What are the responsibilities and job description for the Account Manager position at Circle Logistics?
Account Manager - Orlando, FL
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. After 10 years of 100% growth annually, we have grown to 15 locations across the country year over year. With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company, with an entrepreneurial spirit and culture.
Why have a job, when you can have a career that you're passionate about?
Prior to the COVID epidemic, Logistics was an industry most people would admit “ I’ve never known logistics was such a large industry”. With supply chain issues on every news channel for 2 years straight, logisticians have the ability to have a great impact on our society. If you're looking for a fast-paced, exciting industry, where every day is different, and your workload constantly teaches something new, Circle Logistics may be the perfect fit for you.
Why Join Circle:
We believe all our employees require a work/life balance and our team will tell you, “We Work Hard & We play hard”. Circle provides a competitive pay package & benefits to our team members. That is why we recognize those who go the extra mile and celebrate our victories as a goal-oriented team.
As an (AM) - Account Manager, you will represent Circle Logistics and serve as the main point of contact for our existing customers
Duties/Responsibilities:
- All (AM) Account Managers will be assigned current clients: responsible for maintaining, managing, and growing those accounts day-to-day.
- Building trust and rapport with the client to make communication seamless and transparent.
- Build loads and arrange appt times for loads by calling those locations
- Regular continuous improvement calls and strategy with both the account management team and client
- Ensure that our CRM and TMS are updated regularly to reflect all obtained knowledge, Billing protocols, SOPs, and good details of your contacts
- Assist with converting drivers to mobile electronic tracking systems
- Identify opportunities to obtain new clients or increase current client contracts
Skills/Abilities:
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced working environment and multitask
- Superb time management and organizational skills
- Ability to work well across multiple departments
- Excellent problem-solving and time management skills.
Education and Experience:
- Associates (AA)/(AS) or Bachelors (BA): Is a bonus
- High School Diploma or GED Equivalent: Required
- Freight brokerage experience or B2B experience preferred
Benefits:
- Free On-site training and career development
- Paid holidays and paid time off
- Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
- 401(k) Plan
- Room for advancement in a fast-growing company that promotes from within
Salary : $50,000 - $55,000
