What are the responsibilities and job description for the Truck Dispatcher position at Circle Logistics?
Benefits:
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Are you looking for a CAREER you can be passionate about? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you at Circle Logistics!
Why Join Circle:
Our motto is #workhardplayhard. We provide a competitive pay package for our team members so that you can perform at the highest level, prosper and enjoy life. At Circle, we function as a team, help each other out, and recognize what it takes to make those everyday victories possible.
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We have been in business for 10 plus years and have grown into a half a billion dollar company with 500 employees in the booming transportation industry that never takes a night off. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions.
Overview: This position is responsible for the dispatch operations in the Transportation Department daily.
Responsibilities:
- Prepare daily records and memos, and maintain a filing system for Driver Vehicle Inspection Reports.
- Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
- Develop and update driver and helper dispatch schedule daily.
- Understand DOT hours of service and ensure driver compliance.
- Set up daily tractor/trailer assignment for drivers.
- Verify roadworthiness and keep maintenance records for tractors and trailers.
- Call customers to inform them of variances in delivery times.
- Expedite driver manifests and highlight keys.
- Provide timely reports to immediate supervisor as requested.
- Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
- Assign load to equipment and driver in a manner to ensure on-time pick-up and delivery and to meet the customer's requirements.
- Review customer orders and determine proper routing, equipment, and manpower requirements.
- Supervise drivers that they are dispatching.
- Ensure the most efficient freight movement and cost-effective service.
- Complete incident/accident reports as required.
- Resolve transportation issues with urgency and professionalism.
- May perform other duties and responsibilities as assigned.
Job Qualifications:
Experience/Education:
- High School diploma, GED or equivalent experience required.
- Associates or Bachelor’s Degree in logistics or business related field preferred.
- Experience with and/or ability to learn a variety of TMS/CRM platforms.
- Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
- Must have proficient knowledge of the local area & U.S. Geography.
- Must have basic knowledge of DOT laws and requirements.
- Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers preferred.
Skills/Aptitude:
- Ability to thrive in a fast-paced working environment and multitask.
- Strong attention to detail and organization.
- Ability to maintain a positive attitude.
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Excellent problem-solving and time management skills.
- Strong work ethic and dependability.
- Ability to work a flexible schedule including nights, weekends, and holidays as business needs dictate.
- Excellent communication and customer service skills.
- Ability to organize, prioritize and problem solve
- Understanding of distribution systems.
- Ability to communicate in various methods with different levels.
- Mathematical ability for maintaining schedules.
- Understanding of dispatch issues and procedures.
- Ability to work 6PM - 6AM EST on a rotating schedule
Benefits:
- Room for advancement in a fast-growing company that promotes from within
- Paid holidays and paid time off
- Health, vision, and dental insurance benefits
- 401(k) Plan
Salary : $17 - $25
