What are the responsibilities and job description for the Client Services & Data Entry Assistant position at Circle of Care St. Louis?
Position Summary:
Circle of Care St. Louis is seeking a dependable and detail-oriented Client Services & Data Entry Assistant to join our team in a part-time, entry-level role. This position supports daily administrative and client service functions, including answering phones, data entry, scheduling, and filing. The ideal candidate is organized, efficient, and passionate about serving our community of older adults and individuals with disabilities.
Key Responsibilities:
- Answer incoming phone calls and direct inquiries appropriately
- Enter and update client information in our database, Charity Tracker
- Complete client intake forms, verifying information for accuracy and program alignment
- Schedule client appointments and donation drop-offs
- Maintain organized client records, including typing file labels and filing documents
- Track and maintain donation inventory
- Assist with volunteer orientation scheduling and communication
- Prepare and type letters, memos, and other administrative documents
- Support general office tasks and collaborate with team members as needed
Required Qualifications:
- Basic proficiency with Microsoft Office (Word, Excel, Outlook)
- Strong attention to detail and accuracy
- Excellent organizational and communication skills
- Dependable and punctual with the ability to work independently and as part of a team
- Willingness to learn new systems and processes in a mission-driven nonprofit setting
Preferred But Not Required:
- Comfortable using Slack and JotForm
- Familiarity with data entry in nonprofit or client-based environments
Additional Details:
- This is an in-person, part-time position
- Two shift options available: 9:00 AM–1:00 PM or 1:00 PM–5:00 PM, Monday through Friday
- On-the-job training will be provided
- Opportunity to gain valuable nonprofit and administrative experience
To apply, please submit your resume and a brief cover letter to hr@circleofcarestlouis.org. Indicate your preferred shift (morning or afternoon) in your message.
