What are the responsibilities and job description for the Medical Scribe position at Circle of Life Hospice?
Education/Experience Needed: High School Graduate or Equivalent. Prefer Medical Scribe licensure and training. Prefer 3-5 years' experience in a healthcare setting. Must have strong knowledge of administrative processes, and have experience in an office setting, preferably healthcare. Exceptional attention to detail and ability to multi-task.
Schedule: Tuesday, Wednesday, Thursday daytime hours.
Location: Will work between Bentonville and Springdale Hospice Homes
SPECIFIC DUTIES
- Prepares patient charts and documentation for Interdisciplinary Team Meetings.
- Assist with facilitating and timekeeping of Interdisciplinary Team Meetings.
- Scribes for Interdisciplinary Team Meetings ensuring accurate and compliant documentation practices.
- Upon completion of IDT Meetings ensure the Electronic Medical Record is complete and all documentation requirements are met.
- Distributes any needed follow up documentation as needed.
- Assist with CTI completion and tracking.
- Assist with the gathering of additional records as needed.
- Assists with Medical Record tasks and initiatives as needed.
- Be flexible, organized and work effectively and professionally under stress.
- Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
- Represents Circle of Life to the community in a positive manner.
- Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
- Performs other duties as assigned.
CORE VALUES AND CUSTOMER SERVICE EXPECTATIONS
The commitment to Circle of Life's Core Values and Customer Service Standards is an expectation of all employee's. These statements represent a commitment of service to the patient's, families, co-workers and community.
CUSTOMER SERVICE EXPERIENCE STANDARDS
- Demonstrate a sincere and positive attitude.
- Give 100% of yourself every day.
- Be present and own the moment. We only get one chance.
- Seek to understand, not to be understood.
- Always find a way to say "YES".
- Ask "What more can I do for you", followed by "Thank you for allowing me to serve you"
- Follow the 10-Foot Rule: Greet patient's guests, fellow employees, and volunteers by name and with a smile.
MISSION/CORE VALUES
- Mission - Circle of Life is committed to compassionate end-of-life care for a person's body, mind, spirit and family when there is no longer a cure
- Compassion - Demonstrating healing, caring, and understanding
- Inclusion - Expressing openness and acceptance so that all experience validation
- Respect - Treating all with honor and dignity
- Comfort - Providing a peaceful, safe environment for body, mind, and spirit
- Leadership - Genuinely living out the organization's mission, vision, & values
- Excellence - Exceeding expectations while upholding our values
