What are the responsibilities and job description for the Sr Sales Admin / Contracts Admin position at CIRCOR International, Inc?
JOB TITLE: Senior Sales Administrator / Contracts Administrator
BUSINESS: CIRCOR Aerospace, Inc
LOCATION: Hauppauge, NY
DIRECT REPORTING: Customer Service Manager
FUNCTION REPORTING: Sales
ABOUT CIRCOR AEROSPACE
CIRCOR Aerospace & Defense is a fast-growing company known for its ability to provide highly engineered products, services, and system solutions to a range of aerospace and associated markets.
Globally focused with strategic facilities on four continents, we offer a range of products, components, and integrated systems found on most commercial and military aircraft, unmanned aircraft, military ground vehicles, shipboard applications, and spacecraft. Core product lines include fluid control, landing gear and actuation, and electro-mechanical control.
CIRCOR Aerospace & Defense (Aerodyne Controls) Hauppauge, NY
Founded in 1958, Aerodyne Controls has provided the aerospace, defense, and life science markets with precision pneumatic/cryogenic components, systems, and state-of-the-art kinetic switches. The Hauppauge, NY facility employs over 125 dedicated professionals and delivers critical fluid flow control products for the aerospace & defense industry, commercial aviation, and missile applications.
Aerodyne Controls/CIRCOR Aerospace, Inc., designs and manufactures engineered critical control components and subsystems based on customer requirements for the aerospace and defense industries. We utilize our best-in-class technologies in pneumatic fluidic systems and kinetic switches.
KEY PRODUCTS/ APPLICATIONS
Aerodyne supplies critical components such as high-pressure regulators on cold gas thruster systems, valves, manifolds, pneumatic systems for weapons ejection and landing gear, Sonobuoy Ejection systems, cryogenic solenoid valves, Hydrogen/O2/He high-pressure valves, and landing gear blow-down systems for the Aerospace industry. Our products are designed for many key platforms, including F35, P8-A, CH53K, F15, F16, F18, MQ9, SM3, etc
POSITION DETAILS
The Senior Sales and Contract Administrator will manage and oversee the sales lifecycle(customer inquiry, quoting, order acknowledgment, delivery status, etc.), ensure compliance, and support sales operations. This role involves coordinating sales activities, managing customer accounts/sales records, supporting business development, program management, and other stakeholders to streamline customer processes, and providing exceptional customer support throughout the sales cycle.
The ideal candidate will lead and manage specific accounts, build/maintain strong customer relationships, negotiate pricing, and ensure the effective execution of booking targets. The Sr Sales Admin will also be a key contributor in monthly SIOP (Sales, Inventory, Operations & Planning) forecasting to achieve targeted financial goals, oversee the customer sales process, and collaborate closely with engineering, product/program management, operations, and other internal teams to ensure customer requirements are met (Voice of Customer).
The role requires a blend of sales knowledge, excellent interpersonal skills, and expertise in managing customers specific to the aerospace and defense industry.
Duties include forecasting, annual budget review, customer pricing strategy, closing orders, proposal and pricing negotiation, and overall ownership of the booking forecast for the specified customer accounts.
RESPONSIBILITIES AND SKILLS
- Responsible for managing customer interactions, processing sales orders, maintaining accurate customer data within the CRM system, and providing administrative support to multiple functions.
- Serve as a point of contact for internal and external stakeholders regarding sales-related inquiries.
- Provide ongoing customer support, ensuring product satisfaction and resolving any post-sale issues as necessary.
- Acquire and maintain knowledge of customer programs, requirements, and forecasts.
- Work with the Business Development Sales Team on new business opportunities, following up and responding to inquiries and quotations/proposals.
- Represents the customers in meetings (Voice of the customer) with other functional areas and is responsible for customer satisfaction, maintaining communication, and managing the customer relationship.
- Ensure P.O's / contracts comply with industry regulations and company policies (e.g., ITAR, export controls, aerospace standards).
- Identify potential risks in contracts / T's C's and collaborate with legal teams and other stakeholders to mitigate risks before finalization.
- Regularly communicate with the leadership team and other departments to align on company objectives, sales strategies, and contract fulfillment.
- Ensure that contract milestones, deliverables, and payment schedules are negotiated and met.
Job Requirements:
Requirements
Core Competencies:
Proven track record of success in sales working with OEM customers within the aerospace & defense markets.
- Strong interpersonal/customer service/sales skills, including prioritizing, balancing, and managing multiple sales opportunities.
- Attention to Detail: High level of accuracy in managing customers, quotations, and customer requirements.
- Must have strong writing, planning, and organizational skills.
- Ability to communicate effectively with both customers and internal stakeholders
- Time Management: Capable of managing deadlines, handling multiple contracts, and meeting booking targets.
- Team Collaboration: Strong ability to work cross-functionally and in a team environment.
Well-developed interpersonal and leadership skills. - Problem-solving: Able to resolve issues creatively and maintain a positive customer relationships mindset focusing on process improvement.
- Ability to assess customer needs and market trends.
- Ability to manage multiple projects and priorities in a fast-paced environment
- Excellent negotiation, interpersonal, and communication skills.
- Knowledge of CRM tools and all Microsoft Office products, including Word, Excel, and Outlook, and TEAMS
- Excellent written and oral communication skills
EDUCATION, EXPERIENCE, AND COMPETENCIES
- A degree in business or finance is preferred, and/or 5 - 10 years of experience in inside sales, customer service, contracts, or related field within the aerospace industry.
- Knowledge of regulatory compliance in the aerospace industry (e.g., FAR, DFARS, ITAR, CUI) a plus.
OTHER
- US Citizen or equivalent
CIRCOR Aerospace Products and the Aerodyne Controls business offer a competitive and comprehensive benefits package, including medical, dental, vision, 401(k), and tuition reimbursement.
SALARY RANGE: $75,000-$85,000
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities
Salary : $75,000 - $85,000
