Intake Specialist (G-21) Part-Time

The incumbent, under the supervision of the Director of the Prince George's County Family Justice Center (PGFJC), will provide advocacy-based and client-centered support to survivors of domestic assault, human trafficking, and elder abuse. This role involves working during the center's extended hours, which are Thursday from 5:00 p.m. to 9:00 p.m., Friday from 5:00 p.m. to 9:00 p.m., and Saturday from 10:00 a.m. to 10:00 p.m.

Duties include but are not limited to:

• Conducts intake interviews, obtains an extensive client history, determines clients' needs, and develops plans to facilitate healing and recovery.

• Examines all available services with clients and connects them to chosen partner services.

• Provides crisis intervention and safety planning to prospective and current clients.

• Refers clients to agencies that provide supplemental services.

• Generates required forms, reports, and other documents used in the intake process. 

• Enters information into the PGCFJC client database.

• Maintains case files with appropriate forms.

• Collects and maintains accurate client data for grant reports.

• Prepares reports for presentation to the director, court administration, committee meetings, and community outreach initiatives.

• Develops and maintains productive working relationships with internal and external partners and stakeholders.

• Works as a team member with other partners co-located in the PGCFJC.

• Performs other duties as assigned. 

Bachelor's Degree in Business or Public Administration, Social Services, Sociology, Psychology, or other related fields, plus one (1) year of counseling experience or an equivalent combination of education, training, and experience. 

Preferred Experience

• Have at least three (3) years of experience in domestic violence, sexual assault, and human trafficking abuse.

• Ability to communicate effectively with people from diverse cultures and backgrounds.  

• Must be a self-starter with a high level of attentiveness to detail.

• Possess outstanding customer service skills as well as excellent interpersonal, verbal, and written skills.

• Must be organized, efficient, and detail-oriented.

• Have an interest in working with a targeted population.

• Microsoft Office Suite knowledge is required, as well as the ability to learn the PGCFC's Case Management System.

• Comfortable working in urgent and high-energy work environments.

This is a part-time, 100% grant-funded position.

All applicants are subject to a background check.

The Circuit Court for Prince George's County is a drug-free workplace and an equal-opportunity employer committed to diversity in the workplace. We do not discriminate based on race, color, religion, age, sex, marital status, national origin, physical or mental disability, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by state or federal law.

A request for ADA accommodations for interviews should be made at the time of notification of the interview.

Salary : $25