What are the responsibilities and job description for the Director of Housekeeping position at Cirque St Armands?
Overview
We are seeking an experienced and dedicated Director of Housekeeping to lead our housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction within our property. The ideal candidate will have a strong background in hospitality and housekeeping management. This leadership role is essential in ensuring that all areas of the property are clean, well-maintained, and welcoming for our guests.
Duties
- Oversee the daily operations of the housekeeping department, ensuring all cleaning tasks are completed efficiently and to high standards.
- Develop and implement housekeeping policies and procedures to enhance service quality and operational efficiency.
- Manage the housekeeping staff, including hiring, training, scheduling, and performance evaluations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to safety standards.
- Collaborate with other departments to coordinate cleaning schedules around events and guest needs.
- Maintain inventory of cleaning supplies and equipment, ensuring proper usage and cost control.
- Address guest inquiries or complaints regarding cleanliness promptly and professionally.
- Ensure all daily duties are upholding company and property standards
Requirements
- Proven experience in housekeeping management within the hospitality industry, preferably in a hotel setting.
- Strong knowledge of industrial cleaning techniques, custodial practices, and floor care methods.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Strong organizational skills with attention to detail in maintaining cleanliness standards.
- Exceptional communication skills for interacting with guests, staff, and management.
- Ability to work flexible hours as needed to meet operational demands.
- A commitment to providing outstanding customer service while fostering a positive work environment.
- Understanding and ability to create appropriate SOP's that team can be trained and held to
- Strong organizational skills and understanding when it comes to ordering and par levels
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Sarasota, FL 34236 (Required)
Ability to Relocate:
- Sarasota, FL 34236: Relocate before starting work (Required)
Work Location: In person