Network Engineer

Job Description

Job Description

Network Engineer

Performs network and network security engineering, administration and support functions within the enterprise network infrastructure. The position is accountable for performing the analysis, design, implementation, administration, and maintenance on highly available network systems that meet business objectives and SLAs.

Responsibilities :

• Support the Network Infrastructure environment with a service oriented approach and efficient delivery to meet customer needs, requirements, and their service expectations
• Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
• Responsible for all engineering, design, deploying, troubleshooting, and administrating network infrastructure solutions (hardware and software) with a primary focus on :
• WAN Services solutions
• Wired / Wireless LAN Services solutions
• Third Party Services solutions
• Automate network deployment and data collection tasks to enhance the productivity and validity of the results.
• Create and document Support Strategies ensuring the ongoing support expectations of all IT solutions aligns with the business expectations.
• Create and maintain comprehensive documentation for all implemented networks. Ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems.
• Management and hands and feet support of data centers and local communication rooms physical design and implementation including cabling and hardware installation as required.
• Assist in managing the relationship with Data Center (Equinix) Vendor for all items relating to the data centers.
• Be familiar and knowledgeable with the installation of Data Center components (e.g. UPS systems, Power [voltage, KW, KVA, Power factor, etc.], PDUs, Data Center Cooling systems, Cabinets / Rack, Cabling [Cross Connect, Interconnect, ladder rack, fiber troughs, etc.]
• Assist with the design and installation of all systems being installed within the Data Centers.
• Select and implement security tools, policies, and procedures in conjunction with the companys security team.
• Lead problem management events and create root cause analysis documentation for upper management.
• Identify and resolve security issues and vulnerabilities as required.
• Repair and remediate network incidents, problems, and security vulnerabilities in accordance with documented processes and SLAs.
• Perform network maintenance and system upgrades including patches, hot fixes and security configurations.
• Monitor network performance and ensure system availability and reliability in accordance with documented processes and SLAs.
• Provide recurring Network Health reports with metrics supporting the report status.
• Perform configuration backups and disaster recovery operations.
• Automate network monitoring and alerts triage as part of proactive approach to maintaining a high level of service.
• Develop testing platforms to detect network configuration inconsistencies before changes are made
• Automate network device provisioning processes, execute network changes and obtain data collection for reporting or analysis through the process.
• Develop and maintain tools to reduce down time in network operations, improve speed and accuracy of network changes, assist in diagnosis and remediation of advanced network problems and drive innovative solutions to reduce failures.
• Participate in the global teams 24 / 7 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future.
• Assist with the design and deployment of new office openings from the ground up using standardization, network automation, and coordinating efforts with other departments to guarantee a smooth transition.
• Lead in developing the business justification, developing and documenting the design, and completing the installation of IT Infrastructure hardware and software as requested and / or required.
• Project Manage the installation / implementation of IT network infrastructure projects using project management best practices
• Act as a technical vendor liaison while maintaining relationships with external suppliers and vendors
• Identifies and communicates IT Infrastructure needs and upon approval implements the new hardware / software solution to remediate the need.
• Perform performance monitoring, system tuning, and capacity planning to maintain optimal performance of systems.
• Develop and document standards, policies, and procedures for specific IT network environments along with system specifications, system design documentation, implementation processes, and operational support documentation.

Basic Qualifications :

Preferred Qualifications :