What are the responsibilities and job description for the Sr. Unified Communications Engineer / Architect position at Cirrus Group Consulting?
Job Description
Job Description
Role : Sr. Unified Communications Architect / Engineer
Location : On-site
Senior Unified Communications Architect / Engineer, specializing in VOIP, Trading Turrets, and Video Collaboration systems.
Essential Duties and Responsibilities :
- Responsible for the design, installation, operations and maintenance of telephony, video conferencing and collaboration systems.
- Responsible for leading projects to architect, implement and operate UC solutions and technologies.
- Ensure communication and collaboration systems are highly available and provides a mission critical service.
- Proven engineering ability working across multiple UC technologies including : NEC Univerge, IPC Trading Turrets, Cisco Webex Room Series, Microsoft Teams.
- Lead process improvement, design for reliability and integrate various communication and collaboration systems.
- Design and implement monitoring to measure performance of UC services.
- Ability to create system diagrams and documentation.
- Systems troubleshooting and performance tuning skills.
- Outstanding verbal and written communication skills.
- Exceptionally good customer service skills.
Minimum Qualifications :
o NEC Univerge
o IPC Systems
o Cisco Webex
o Zoom
o Microsoft Teams.
Preferred Qualifications :
