Demo

Sr. Unified Communications Engineer / Architect

Cirrus Group Consulting
San Francisco, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/5/2025

Job Description

Job Description

Role : Sr. Unified Communications Architect / Engineer

Location : On-site

Senior Unified Communications Architect / Engineer, specializing in VOIP, Trading Turrets, and Video Collaboration systems.

Essential Duties and Responsibilities :

  • Responsible for the design, installation, operations and maintenance of telephony, video conferencing and collaboration systems.
  • Responsible for leading projects to architect, implement and operate UC solutions and technologies.
  • Ensure communication and collaboration systems are highly available and provides a mission critical service.
  • Proven engineering ability working across multiple UC technologies including : NEC Univerge, IPC Trading Turrets, Cisco Webex Room Series, Microsoft Teams.
  • Lead process improvement, design for reliability and integrate various communication and collaboration systems.
  • Design and implement monitoring to measure performance of UC services.
  • Ability to create system diagrams and documentation.
  • Systems troubleshooting and performance tuning skills.
  • Outstanding verbal and written communication skills.
  • Exceptionally good customer service skills.

Minimum Qualifications :

  • 5 years project support leading UC technology solutions .
  • 5 years implementing and supporting VOIP Telephony and Trading Turrets.
  • 5 years implementing and supporting Unified Communication technologies including :
  • o NEC Univerge

    o IPC Systems

    o Cisco Webex

    o Zoom

    o Microsoft Teams.

  • Bachelors Degree required. Will consider years of experience and / or certifications in lieu of Degree.
  • Preferred Qualifications :

  • 3 years video streaming, enterprise web conferencing, SIP, QoS experience.
  • 3 years IT security guidelines and fundamentals, Azure SSO, OAuth, SAML, experience.
  • Expert knowledge and experience in UC over routing, switching, firewall, and WAN technologies.
  • Experience in architecting, implementation and troubleshooting telephony, voice mail, video / web conferencing, eFax, instant messaging, and office space reservation systems.
  • Strong Documentation skills
  • Relevant Cisco certifications are desired but not required
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