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Cisco Meraki - Technical Marketing Engineer - MV- Smart Camera, Video Cloud Platform

Cisco Systems, Inc.
San Francisco, CA Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 4/26/2025

Cisco Meraki - Technical Marketing Engineer - MV- Smart Camera, Video Cloud Platform

Location : Area of Interest

Job Type : Professional

Compensation Range : 149600 USD - 214100 USD

Job Id : 1434425

Application window expected to close on 2 / 21 / 25.

Cisco Meraki is redefining video technology with our innovative Video Cloud Platform, combining cloud-managed simplicity with advanced AI / ML applications. We are excited to welcome a versatile and driven Technical Marketing Engineer (TME) to our Product Management team to help define the future of cloud-based video intelligence in an engaging and impactful environment.

In this role, you will act as a critical liaison for technical expertise and strategic direction. As a key part of the MV Product Management Team, you will contribute to the design, testing, and successful launch of our Video Cloud Platform solutions. You'll also work directly with engineering teams, customers, sales engineers, and partners worldwide, ensuring smooth adoption and an exceptional user experience. TMEs are instrumental in translating customer feedback into actionable product enhancements and addressing technical challenges optimally.

Responsibilities

  • Shape the Product Journey : Collaborate with engineering and product management to guide product design, testing, and launch while influencing the roadmap.
  • Empower Success : Develop and deliver compelling technical resources for internal teams, customers, and partners to ensure they have the tools they need.
  • Collaborate Globally : Partner with Meraki’s global teams, aligning on product goals and leveraging diverse insights to create world-class solutions.
  • Customer Advocate : Lead beta and pilot programs, engage directly with customers, and ensure their needs drive product direction.
  • Resolve Challenges : Prioritize and address customer-reported issues, working closely with engineering for efficient resolution.
  • Market Engagement : Meet with customers and prospects, present the product vision, and identify emerging opportunities for innovation.

Requirements

  • Demonstrated experience as a Product Manager / Owner or Technical Engineer in a technical domain.
  • Strong proficiency with SQL and analyzing data to understand issues and trends.
  • Experience debugging and optimizing video platforms and leading large-scale video data workflows.
  • Proven ability to communicate technical concepts to both technical and non-technical audiences.
  • Entrepreneurial attitude with a strong focus on product quality and user satisfaction.
  • Passion for solving technical challenges creatively.
  • Bonus Points

  • Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field.
  • Expertise in video streaming protocols, and cloud technologies.
  • Hands-on familiarity with video codecs, cloud video technologies, or edge processing.
  • Experience in embedded systems, application engineering, QA, or technical support.
  • Strong technical writing and presentation skills.
  • Knowledge of video sensor technologies and streaming optimizations.
  • Background in supporting or selling AI / ML-driven video solutions.
  • At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people.

    Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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    Salary : $149,600 - $214,100

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