What are the responsibilities and job description for the Senior AI Solutions Engineer (East Coast preferred) position at Cisco Systems, Inc.?
The application window is expected to close on 3/11/2025 this was reposted on 3/07/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Locations: US Remote Eastern territory but prefers NY, Atlanta GA, Boston MA, Washington DC and Miami, FL
Travel required up to 25% of the time
Meet the TeamRobust Intelligence has been acquired by Cisco, a global leader in networking and technology solutions. This strategic acquisition combines the strengths of Robust Intelligence's cutting-edge artificial intelligence capabilities with Cisco's vast expertise and resources, aiming to enhance our ability to deliver innovative and secure solutions to our clients worldwide.As part of Cisco, we are committed to driving innovation and advancing the field of AI, while maintaining our dedication to excellence, security, and customer satisfaction. Joining our team means being part of a dynamic organization that values creativity, collaboration, and growth.The AI Software & Platform Team delivers AI products so businesses around the world defend against threats and safeguard the most important aspects of business with security resilience. We are passionate about making businesses secure and simplify security with zero compromise.Your ImpactThe Sales Engineer serves as a technical expert in the sales process, working closely with the sales team to provide technical knowledge and support to prospective clients. This role involves understanding customer requirements, demonstrating product capabilities, and ensuring successful technical integration of solutions. This role will be supporting the AI Defense product.Key Responsibilities:Technical Expertise and Support:Provide technical support and guidance during the sales process by identifying customer needs and aligning them with product capabilities.Develop and deliver technical presentations and demonstrations to prospective clients.Solution Design and Customization:Collaborate with clients to design customized solutions that meet their specific requirements.Work with product development teams to ensure customer feedback is incorporated into future product releases.Customer Engagement and Relationship Building:Build and maintain strong relationships with clients by serving as their technical advisor.Address and resolve technical inquiries and concerns raised by clients.Proposal Development:Assist in the preparation of technical proposals and documentation to support sales efforts.Ensure all technical aspects of proposals are accurate and clearly articulated.Cross-Functional Collaboration:Work closely with sales, product management, and engineering teams to ensure a cohesive approach to customer engagement.Provide training and support to the sales team on product features and technical specifications.Market and Product Knowledge:Stay up-to-date with industry trends, competitor products, and emerging technologies.Continuously expand knowledge of product offerings and technical specifications.Minimum QualificationsBachelor's degree in Engineering, Computer Science, or a related field.5-10 years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.Must have industry experience in any AI and ML or related technologiesPreferred QualificationsWorking Knowledge of Docker, Kubernetes or PythonWorking knowledge of the artificial intelligence ecosystem; familiarity with how data scientists and machine learning engineers develop and deploy AI modelsExperience with different cloud platforms and their ML products (AWS Sagemaker, GCP Vertex AI, etc.)Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.#WeAreCisco#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!#LI-LA1
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