Solutions Engineer - SLED - Nashville 1438691

The application window is expected to close on 4/4/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

Candidate must be located in Nashville metro area

The vision of Cisco's SLED organization (State, Local Government and Education) is to help governments protect, educate, and serve citizens. We serve five distinct market segment verticals: state governments, local/municipal governments, K-12 education, higher education (2 and 4-year), and university medical centers. From classrooms to traffic intersections, we connect, secure, and automate critical government and educational missions to improve our communities.

Do you want to be a Trusted Advisor that is an advocate for your customers? You will look to develop the technical relationship with your customers every single day. Do you love technology? Then working as a Solutions Engineer at Cisco will be like a kid in a candy store. Come be a Collaborator, a Consultant and a Visionary. Do you want to lead a pioneering business transformation, and usher in a new era of software expertise? You will work alongside the best in the business to develop flexible and agile solutions that solve customers' most complex issues!

The Solutions Engineer is a customer-focused technical sales professional who provides high-level technical guidance and support to customers. You will partner with our Account Executive to discover customer priorities and needs, recommend, and develop appropriate customer solution offerings, and ensure customer success by leveraging Cisco and partner resources. You act in an increasingly consultative fashion and are looked to as an expert, or trusted technical adviser, by partners and customers. The role of the Solutions Engineer is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, identifying opportunities and defining solution options, articulating Cisco's differentiation and the benefits of proposed solutions, developing and executing proof-of-concept/proof-of-value, creating a technical account plan while influencing the overall account plan, and advocating for customers through adoption and operation of Cisco solutions.

• In this role you will gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets.
• The SE role is very dynamic and applies your technical knowledge and curiosity to solve complex challenges in sometimes complex customer environments.
• You will learn a broad level of knowledge of the business economics and trends in the SLED market segments and how Cisco solutions add financial and strategic value.
• Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence.

• 6 years of related experience
• Cisco product experience or relevant experience in key competitor offering required
• Typically requires BS/BA (EE/CS) or equivalent work experience.

• Pre-Sales experience preferred
• You are a hunter - you tenaciously work to find the most exceptional solutions that fit a customers' set of challenges.
• Experience in software sales, with iACV compensation elements a plus.
• Strong understanding of the customer business model and common financial difficulties; ability to frame Cisco offerings in terms of business or mission drivers. In addition, understand customer drivers and how to map these to a customer network platform.
• Advanced understanding of Cisco's vision and technology; articulate the vision from the customer perspective.
• Understand internetworking industry trends, including new products and solutions.
• Understand the competitive product and solution landscape.
• Advanced knowledge in Switching, Wireless, Routing, Data Centers, Security and
• Strong understanding of Collaboration, Security, SDN, server and desktop virtualization is also strongly preferred.
• Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment.
• In additional to technological proficiency and the ability to learn quickly and know the latest, you have interpersonal, presentation and problem-solving skills that evoke passion and confidence.
• Excellent written and verbal communications skills are required.
• Excellent presentation skills are needed to describe Cisco's Architectures, Business Outcomes, and Business Value in each customer's context.
• Professional and expert-level certifications (CCIE) not required, but preferred.

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Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!