What are the responsibilities and job description for the Global Account Manager - Phoenix, AZ position at Cisco?
The application window is expected to close on: 4/25/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidate must reside in or be willing to immediately relocate to Phoenix, Arizona.
Global Account Manager is responsible for a single large strategic client, reporting to Client Executive on the account.
MEET THE TEAM
You will be in Global Enterprise Segment (GES), where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco’s business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values of Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers.
YOUR IMPACT
As a Global Account Manager at Cisco, you’ll manage a growth target for a large strategic account. You will target opportunities by lines of business and use available resources to aggressively pursue opportunities. You'll have a ‘hunter’ mentality, while at the same time exhibiting strategic sales savvy and building strong relationships with customers. You will sell in a matrixed environment that requires a customer-first approach, all the while establishing an outcome where everybody wins.
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidate must reside in or be willing to immediately relocate to Phoenix, Arizona.
Global Account Manager is responsible for a single large strategic client, reporting to Client Executive on the account.
MEET THE TEAM
You will be in Global Enterprise Segment (GES), where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco’s business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values of Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers.
YOUR IMPACT
As a Global Account Manager at Cisco, you’ll manage a growth target for a large strategic account. You will target opportunities by lines of business and use available resources to aggressively pursue opportunities. You'll have a ‘hunter’ mentality, while at the same time exhibiting strategic sales savvy and building strong relationships with customers. You will sell in a matrixed environment that requires a customer-first approach, all the while establishing an outcome where everybody wins.
- You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing lines of business.
- By understanding the client’s needs and delivering tailored solutions, you will improve customer satisfaction and foster long-term partnerships.
- Through strategic account planning and execution, you will help improve Cisco's visibility and reputation in the market.
- You will serve as a vital link between the customer and internal teams, ensuring seamless communication and collaboration to meet client objectives.
- By providing insights from customer interactions and market trends, you will contribute to the development and refinement of effective sales strategies.
- 12 years of technology sales experience.
- A consultative seller and strategic problem solver.
- A fast-moving team player and self-starter with a structured, execution-driven mentality.
- Demonstrate extensive knowledge and experience leading a large account, including forecasting, quota attainment, sales presentation skills, and short/mid/long term opportunity management.
- Requires expertise in the market and strong technical knowledge. You can deliver business value to the account and build on customer relationships.
- Expertise in working with complex and global strategic accounts, including interaction with decision makers and all other executives within the account.
- You can demonstrate negotiation skills with peers, partners, and customers using a win/win philosophy.
- Be able to position end-to-end solutions and articulate Cisco strategies to senior customer executives.
- Customer engagement will mostly be local to Phoenix area, but customer and business travel will also be required.
- A higher education degree (undergraduate or graduate preferred) in business or engineering, with IT/tech industry expertise and strong business acumen.
- Consistent track record of leading and growing global strategic accounts, driving multi-million-dollar revenue growth, and navigating sophisticated global organizations to develop long-term, positive relationships.
- You have the ability to deliver business value to both End Users and Partners.
- You have strong technical and business knowledge with complimentary skills to understand the customers’ business drivers and then align them to Cisco solutions.
- You're an ambitious self-starter with ability to articulate Cisco product and business strategies, and create the demand to complete the deal.
- You possess the following traits: creativity, humility, passion, integrity, trust, leadership, discipline and execution.
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $241,200 - $358,600
