Junior Account Manager - Retail Specialist

Job Summary:

We're seeking an ambitious and detail-oriented Account Manager with a positive attitude to join our dynamic startup team. This pivotal role is crucial in managing our retail accounts, developing strategic plans, and ensuring seamless coordination between our company and retail partners. The ideal candidate will possess an entrepreneurial spirit, becoming an expert in understanding retailers' internal operations and navigating their systems with enthusiasm and creativity. This position thrives in our collaborative, team-player environment, working closely with cross-functional teams, both overseas and domestic, on various projects to achieve the company's business goals. We value individuals who bring energy, adaptability, and innovative thinking to our fast-paced startup culture. The successful candidate will not only excel in account management but also contribute to our company's growth with their proactive approach and ability to turn challenges into opportunities. If you're passionate about retail, enjoy building relationships, and are excited about making a significant impact in a startup environment, we want to hear from you!

Essential Duties and Responsibilities:

• Manage and grow assigned retail accounts, developing comprehensive account plans to drive sales growth
• Build and maintain strong relationships with key stakeholders at retail partners to enhance collaboration and service quality
• Work closely with the Sales team and all internal departments (product, logistics, accounting) to ensure alignment and achieve company sales goals
• Navigate retailers' internal systems, from vendor account setup to inventory management, ensuring compliance with their processes
• Develop expertise in retailers' operations, processes, and requirements to facilitate effective account management
• Achieve sales targets and key performance indicators for assigned accounts through strategic planning and execution
• Manage all tasks involved in developing new and existing vendor accounts with retailers, including, but not limited to:

o Managing product samples

o Preparing and delivering presentations

o Developing quotations o Coordinating necessary documentation and certifications

o Managing new vendor account and item setup

• Contribute to sales and marketing events, such as trade shows and sales meetings, representing the company and its products effectively
• Conduct regular business reviews with retail partners and internal teams to assess performance and identify growth opportunities
• Identify and capitalize on opportunities for account expansion while providing market insights and competitive intelligence to inform company strategy
• Manage and resolve any issues or conflicts that arise with retail partners promptly and effectively
• Collaborate with cross-functional teams, both overseas and domestic, on various projects to achieve the company's business objectives
• Contribute to various cross-functional projects and tasks as needed to support overall company goals and initiatives

Requirements:

• 3-5 years of experience in account management, preferably in retail or consumer goods
• Strong understanding of retail operations and vendor management systems
• Excellent communication and interpersonal skills
• Detail-oriented with strong analytical and problem-solving abilities
• Proficiency in Microsoft Office suite
• Bachelor's degree in Business, Marketing, or related field Preferred Qualifications:
• Experience working with major US brick-and-mortar retailers
• Knowledge of e-commerce platforms and digital retail landscapes
• Familiarity with inventory management and supply chain processes
• Experience in a startup environment