Director of Admissions

Citadel At Casa Scalabrini is seeking a Director of Admissions to join their team! The Director of Admissions will focus on internal sales and provide information on Villa Centers and existing programs by initiating dialogue and maintaining positive relationships with potential guests and current referral sources. Collaborating with the Business Development Team to drive sales strategies designed to increase and sustain patient/resident admissions in the area of rehabilitation and long-term care.

Director of Admissions Duties and Responsibilities:

• Responsible for informing guests of their responsibilities and rights upon admission and ensures that their Admission Agreement is executed within 48 hours of admission.
• Oversees a smooth admission into the facility through coordination with both External and Internal team members.
• Partners with the Administrator and Director of Nursing to coordinate clinically and financially appropriate admissions into the facility.
• Responds to all admission and re-admission inquires (phone calls/texts, faxes, emails, tours, etc.) and coordinates with others when referral is made, or placement is requested.
• Maintains relationship as liaison between the facility and regional teams for all necessary patient referral and admission information as needed (i.e. clinical/financial/managed care process or information).
• Works with resident/responsible party to obtain any missing pre-admission documents and inputs into PCC which may include insurance cards or policy information, POA or guardianship paperwork, missing demographic information or emergency contacts.
• Meets with patient and/or responsible party to review this letter, payer terms and expectations, share of cost responsibilities and expectations.
• Communicates with internal staff, operations and Business Development Teams to ensure accuracy of information relating to bed availability and maintains the bed roster including planned discharges, room changes, transfers and isolations.
• Ensures the facility is always tour ready, provides clients (prospective guests and their families and referral sources) with the facility specific information and offers appointments for a tour and trains back up associates on the facility tours utilizing the certified admissions experience training. Records all tours that are conducted, as required.
• Maintains confidentiality of resident/patient information.
• Follows and adheres to company policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
• Performs other duties, as assigned.

Director of Admissions Qualifications and Skills:

• Ability to manage and supervise nursing staff.
• Ability to make independent decisions.
• Ability to read, write, speak and understand English.

Director of Admissions Education and Experience:

• bachelor's degree or equivalent, preferred.
• At least 2 or 3 years prior skilled nursing facility admissions experience.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

Citadel Healthcare Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Blue Cross Blue Shield Medical insurance.
• Dental, Vision, and Disability insurance
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off

Apply to join a growing team today!

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work. Please click on the link to learn more about our facilities. We look forward to receiving your application! https://www.greatplacetowork.com/certified-company/7020324

We don’t just offer care for you – we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.