Commercial Lending Credit Manager

Job Overview

The Commercial Lending Credit Manager is responsible for delivering a positive lending experience for our customers. The Manager assists the Director of Commercial Underwriting in supervising the credit and portfolio maintenance functions of the department. Working collaboratively with the Closing & Servicing Manager, the credit union branches, and the Commercial Relationship Managers (CRMs) & Business Growth Managers (BGMs), this position ensures adherence to Citadel’s commercial lending policy and control procedures while growing and strengthening the commercial loan portfolio. The Manager maintains a strong mentoring relationship with staff to build a successful lending team.

Operationally, the Manager administers many day-to-day functions within the department. The Manager supports the Director to achieve operational excellence and productivity to meet the goals of the organization. This position requires a high level of professionalism and confidentiality.

Responsibilities

• Partners closely with the Director of Commercial Underwriting to achieve annual business goals.
• Manages department workflow of commercial loan applications received through the various origination channels. Coordinates, organizes and schedules the daily activities of the department based upon volume to achieve service standards and member needs.
• Works with staff to ensure they are knowledgeable of the commercial lending standards, control procedures, products, services and systems. Supervise and observe employees in action; provide both formal and informal coaching. Provide performance feedback and recognition for outstanding employee performance.
• Perform all Credit and Portfolio Analyst duties as required based upon loan volumes. Underwrite loan requests, review credit memos, and complete other functions as needed for operational efficiency.
• Perform managerial functions in the absence of the Director of Commercial Underwriting.

Credit & Portfolio Analyst Duties

• Reviews loan request packages for completeness and accuracy. Co-ordinates with the workflow manager and branches to identify the purpose, primary, and secondary sources of repayment as well as ensuring sufficient information has been collected to perform an accurate and thorough analysis of the request.
• Reviews and analyzes the corporate financial statements and/or tax returns, personal financial statements, personal tax returns & other information relevant to the loan request. The analysis includes the spreading of financial statements and/or tax returns, completion of a cash flow analysis, calculation of the repayment ability on a project or global basis, determination of the acceptability of personal and business credit histories, and assessment of the value of the proposed collateral.
• Identifies the market and credit risks associated with the request and seeks to mitigate these risks through loan structuring, perfecting additional sources of repayment, and/or encumbering additional collateral.
• Prepares a loan package and recommends a decision for the consideration of business loan committee or the approval authority which includes a credit approval memorandum (CAM), summary analysis and risk rating matrix. Approves loan requests within the analyst’s approval authority.
• Completes commitment letters and/or term sheets to negotiate and finalize the commitment with the customer.
• Assists with the construction due diligence function by reviewing and approving the project budgets, analyzing the general contractors and ensuring the construction risk is minimized.
• Directs the ordering of appraisals and environmental reports with the business lending specialist in accordance with the approved credit memo and Citadel lending standards; reviews appraisals and environmental reports for completeness, accuracy, and acceptance with federal regulations and Citadel due diligence standards; and assists with site visits and completing environmental checklists when necessary.
• Manages the portfolio maintenance function through outreach to existing customers and the completion of periodic reviews, collateral re-evaluations, and loan renewals.
• Provides the collections area with assistance during the work-out process including loan modifications, loan restructurings, TDRs and past due accounts.

Qualifications and Education Requirements

• 4-7 years direct underwriting or credit analysis experience.
• 2-5 years of supervisory experience
• Familiarity with GAAP, financial statements, financial ratios, corporate & personal tax returns, personal & business credit reports, and cash flow analysis.
• Understanding of commercial appraisals and environmental assessments including FIRREA, USPAP, CERCLA and the AII Appropriate Inquiries Rule.
• Knowledge of the commercial and residential construction loan due diligence process including project budget review, site inspections, AIA standards and contractor lien law.
• Experience with SBA lending, including knowledge of SBA loan programs, underwriting standards, and documentation requirements.
• Knowledge of NCUA & Commonwealth of Pennsylvania rules and regulations as concerns commercial lending.
• Bachelor’s degree in finance or Accounting
• Microsoft Office; Adobe PDF Files; Abrigo / Compliance Systems (or similar loan origination, processing and documentation software applications).

Additional Skills/Notes

• Strong customer management skills; ability to work in a team environment; ability to interact with senior management; strong verbal and written communication skills.

Education

• Bachelors or better

Skills

• Credit

• Cash Flow Analysis
• Tax Return Analysis
• Financial Ratios
• GAAP

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)