What are the responsibilities and job description for the Home Equity Lending Manager position at Citadel Federal Credit Union?
Job Overview
This position is responsible for managing the day to day origination functions of the home equity loan and line processing and underwriting area. The role will be to manage the function of home equity loan processing and underwriting making sure all quality standards are met for loan turnaround times. Their primary role is to develop knowledgeable staff in all areas related to home equity processing and ensure high levels of Citadel Class service. They are responsible for managing staff in opening, processing and closing of home equity real estate loans. They must ensure compliance with all state and federal regulations, internal procedures, Citadel policies and established credit underwriting guidelines. The Home Equity Lending Processing Manager reports directly to the Underwriting/Correspondent Director and is a part of the Management Team.
Responsibilities
- Underwrite home equity loan applications detailing loan stipulations and ensuring all stipulations are met.
- Manages daily pipeline workflow of home equity real estate loans. Manage the day-to day operations of underwriting and processing real estate loans.
- Supports loan sales team and work well with other stakeholders in the mortgage department, retail and call center
- Hands on interaction with underwriting and processing staff to ensure loans are underwritten and processed to meet turnaround times and compliance guidelines
- Accountable for attaining origination and revenue profitability goals as determined by the credit union’s strategic and annual budgeted business plan
- Develop and manage employees to exceed goals and expectations
- Manage employee performance which includes establishing and monitoring goals, completing performance evaluations, scheduling and interviewing
- Acts as trainer, coach and leader within the department
- Monitor processing of home equity applications to assure the adherence to established policies and procedures
- Continually analyze workflow to improve efficiencies and meet Quality Service Standards
- Maintain ongoing awareness of trends in the mortgage and home equity area including, but not limited to, interest rate fluctuations, new competitors, new program offerings, new requirements, products available in the secondary market, and changes in regulations
- Recommend changes to the real estate lending policy when necessary
- Familiar with investor guidelines and regulations regarding processing of loans
Qualifications and Education Requirements
- 5 years financial industry experience with a minimum of three years real estate underwriting and three years of management experience.
- Bachelor’s degree required or working knowledge equivalent.
- Microsoft Office
Additional Skills/Notes
- Must have in-depth understanding of and ability to interpret regulations affecting real estate programs. Must have good communication, problem solving and decision making skills.
- Excellent customer service and conversational skills required.
- Possess superior analytical, oral and written communication skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
