What are the responsibilities and job description for the Wealth Management Associate position at Citadel?
As a Wealth Management Associate, you will play an integral role in the success of Citadel. You will assist in administering, marketing, and growing client relationships, working closely with Advisors to enhance and grow their business. You will help develop and maintain client relationships by organizing and implementing productivity-based campaigns. You will be asked to perform daily operational responsibilities as well. This individual must be able to work effectively with other Wealth Management staff members, branch partners, clients, and Senior Financial Advisors.
Responsibilities
- Build and foster strong client relationships through superior member service.
- Process new account applications, financial and maintenance requests (copy, mail, scan, upload to broker dealer platform). Review for completeness and accuracy.
- Connect with others in a way that fosters trust and creates collaborative relationships.
- Utilize available technology and tools to support efficient and effective time management.
- Assist Advisors in organizing and implementing productivity-based campaigns.
- Mailings - produce reports, create mailing lists, produce letters, mail to clients (includes monthly Review letters, Referral follow-ups, etc.)
- Follow up on outstanding requests (e.g., transfers, withdrawals, death claims) with fund / insurance company.
- Manage lead queue, address leads promptly and provide detailed status updates.
- Create financial reports and tracking of leads.
- Back to Reps (BTR's) - resolve BTR's in a timely manner
- Take buy and sell orders from clients and place them with registered B / D for execution (mutual funds, annuities, insurance)
- Work directly with Broker / Dealer, Annuity and Fund Companies when appropriate.
- Schedule appointments for client meetings and maintain accurate records of appointments on financial advisor's calendar.
- Comply with Citadel's and broker-dealer's operation and security and compliance procedures.
- Perform other duties as assigned.
Qualifications and Education Requirements
Additional Skills / Notes
Ability to build and foster strong client relationships through strong member service.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
