Branch Coordinator

Position Summary

The Branch Coordinator is responsible for assisting the Branch Manager in the smooth

operation of the branch.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

1. Work with the Branch Manager and operations team to learn the CITCO processes for

accurate, efficient, and timely shipping and receiving.

2. Work with the Branch Manager to learn how to take basic inside sales calls and enter

orders into the ERP system

3. Learn the daily invoice processing procedures to support the Branch Manager.

4. Begin to learn CITCO truck routing processes for branch deliveries.

5. Assist the Branch Manager with inventory control processes, including daily COI count,

cycle counting, and inventory adjustments.

6. Learn returns processing.

7. Learn products to help check orders for accuracy and packaging standards.

8. Learn the online training system to assist operations team with required training.

9. Learn GPS truck management system to support Branch Manager and drivers.

10. Learn Eclipse, Salesforce, and other CITCO systems for order processing, inventory

management, customer information, opportunity management, and all other required

functions.

Competencies

1. Work Ethic

2. Customer Service

3. Communication

4. Commitment to Learning

5. Computer skills

6. Teamwork

7. Adaptability

8. Sense of Urgency

Supervisory Responsibility

This position has no supervisory responsibility

Work Environment

While performing the duties of this job, the employee frequently works in outside weather

conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or

airborne particles, toxic or caustic chemicals and vibration.

The noise level in the work environment is usually quiet while in the office, or moderately loud

when in the field.

Physical Demands

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger,

handle or feel; reach with hands and arms; and talk or hear. The employee frequently is

required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally

required to sit and climb or balance. The employee must regularly lift and/or move objects up to

10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or

move objects that weigh more than 100 pounds. Specific vision abilities required by this job

include close vision, distance vision, color vision, peripheral vision, depth perception and ability

to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Standard working hours are Monday through Friday 7:00am to

5:00pm, with extended hours as required for business needs.

Travel

Minimal travel is expected.

Required Education and Experience

1. High school diploma or GED, or equivalent years of experience

Preferred Education and Experience

1. Bachelor’s or Associate’s degree in operations, safety or related field OR

2. Water/Wastewater industry experience

3. CDL with HAZMAT and tanker endorsements, and any other DOT requirements

necessary for the company to operate its business

AAP/EEO Statement

It is the policy of CITCO Water to provide equal employment opportunities to all persons in all

aspects of the employment relationship without discrimination based on race, color, sex,

religion, national origin, ancestry, disability, age, veterans, or any other status protected by

applicable law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities and activities may change at any time with or without notice