Business Risk and Control Sr Officer, Director

Citi Services is a leading provider of cash management, treasury, trade, clearing, depository receipts, commercial cards services, and securities services. Services has a global network spanning more than 90 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.  The Services business is comprised of five major product areas of which one is Platform and Data Services (PDS) which provides clients with dynamic information, platforms, tools and API’s to effectively manage their portfolios, financial positions, working capital and supply chains. 

This position will be specifically targeted to the identification and management of the risk and control framework for CitiDirect and CitiConnect in tandem with the Front Office Product Managers.  Additional responsibilities will be to manage global regulatory change initiatives impacting the Platform and Data Services (PDS) product suite.  The role, which will report into the PDS Controls and Regulatory Management Head, is a strategic first line of defense professional who closely follows latest trends in own field and adapts them for application within own job and the business.  Recognized subject matter expert within one area.  Strong commercial awareness is a necessity.  Is an acknowledged authority both within and outside area of expertise. Typically, a small number of people within the business that provide the same level of expertise.  Excellent communication skills required to negotiate internally, often at a senior level.  Some external communication is typically required.  Provides advanced judgment and conducts in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions.  Required to think beyond existing solutions, assumptions, or current knowledge of sophisticated areas. Significant impact on a function and/or the business through making decisions that determine technical approaches and strategies for the area.

Responsibilities:

• Assist the Business in key risk policy adherence and monitoring.

• Keep the Business aware of the risk and control environment of the Business through continuous and open communication, by preparing and hosting meetings with Senior Management to present and follow-up on issues, concerns, and corrective action plans.

• Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.

• Ensure adherence to the Citi Operational Risk Policy regarding operational loss approvals and reporting.

• Ensure that the Business has a sound control environment from an information security perspective, including adherence to relevant policies where appropriate.

• Participate as the C&RM contact for audits, working with product leads, and ensure that requests are timely and appropriately provided.

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Specific responsibilities will involve:

• Manage global regulatory change management as it relates to PDS products, including mapping to impacted controls and coordinating impact assessments.  Work closely with MCA SMEs and Cluster Leads on PDS C&RM team.

• Oversight for issues and action plans; identification of thematic areas within the PDS products that have control weaknesses, specifically focusing on areas identified in the Consent Order, especially data quality concerns.

• Assist in the management and reporting on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.

• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.

• Work with the Business to develop BRR socialization proposals for new product capabilities that for the NAC criteria; assist with the successful outcome of such proposals. 

• Assess the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).

• Provide MCA support/ARCM creation/testing; partner with PDS MCA team to ensure all MCA Transformation activities are successfully managed.

• Reviewing/tracking PAP renewals.

Qualifications:

• Significant experience in Operational Risk Management, Audit, Compliance, or other control function.

• Knowledge of digital product offerings; experience with CitiDirect and CitiConnect a key advantage.

• Familiarity with 3rd party risk models.

• Consistently demonstrates clear and concise written and verbal communication skills.

• Able to influence senior levels in the product organization and possess excellent judgement when escalating issues.

• Able to work independently while coordinating with other regional and global CRM and product teams.

• Build strong relationships with product managers, 2 LOD, etc.

Qualifications:

• 15 years' related experience

• Outstanding communication and presentation skills required.

• Demonstrated sound business judgment. 

• Proven track record in risk and control oversight (including significant experience in identifying risks, control issues, implementing corrective actions and best practices).

• Track record leading Control related projects and programs.

Education:

• Bachelor’s/University degree, Master’s degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Salary : $170,000 - $300,000