Finance Quality Assurance Testing and Validation - Business Risk and Controls Senior Officer, SVP

The Finance Quality Assurance Testing and Validation (QATV) function within the Finance Chief Operating Office (COO) organization is responsible for providing an independent assessment of key regulatory and management reports and associated report production processes for completeness, accuracy and conformance to regulatory requirements and adherence with relevant policies, standards, and procedures with the aim of identifying non-adherence and continuous improvement opportunities.  The Business Risk and Controls Senior Office will join QATV’s Governance and Controls team to manage governance and controls; issue management closure, ensure compliance with Citi Policies, Standards and Procedures; and support QATV initiatives and objectives. 

The Role and Candidate: 

The Business Risk and Controls Senior Officer is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of risk and controls self-assessment as applicable to the function; issue management and closure; oversight of procedures and processes documentation; and exception management.  Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results and managing risks.  Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations. 

Key Responsibilities: 

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.  

• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory. 

• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies. 

• Manage a team of Risk and Controls professionals, recruit staff, lead professional development, build effective teams, and manage a budget. 

• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives, being able to provide challenge and manage complex interdependencies. 

• Develop and maintain relationships with a broad range of key stakeholders and across lines-of-defense (Internal Audit and Independent Risk). 

• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought. 

• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues. 

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. 

• Actively supports the organization objective and goals. 

Qualifications: 

• 10 years of experience in a related role 

• Strong technical aptitude and problem solving capabilities, solution and risk mitigation oriented. 

• Specific subject matter expertise with Issue Management, Risk and Controls Assessment, and Development of Processes and Procedures. 

• Demonstrated successful experience in business, functional and people management. 

• Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables. 

• Demonstrated ability to implement continuous improvement and innovative solution to complex problems. 

• Consistently demonstrates clear and concise written and verbal communication. 

• Demonstrated ability to remain unbiased in a diverse working environment. 

• Effective negotiation skill 

• Advanced Excel skills with working knowledge of Power BI a plus. 

• Advanced SharePoint Skills with utilizing Lists, Power BI and Forms to facilitate automation a plus. 

Education: 

Bachelor’s/University degree, Master’s degree preferred.