Senior SOC Analyst - Level 2, VP (C13)

About Citi :

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Role :

The Senior SOC Analyst - Level 2 is responsible for leading efforts to prevent, monitor and respond to information / data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. This role is part of the SOC Team responsible for peer reviewing Level 1 work and escalating cyber threats to other SOC Teams on a 24x7 basis.

Responsibilities

Identify significant IS threats and vulnerabilities

Follow Pre-defined actions to handle BAU and High severity issues including escalating to other support groups

Execute daily ad-hoc tasks or lead small projects as needed

Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics

Perform assessments and provide troubleshooting to help isolate technical issues based on a dynamic threat landscape

Participate in ad-hoc conference calls as needed to manage quality assurance and documentation related tasks

Identify areas for tuning use cases to enhance monitoring value

Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention and mitigation of detected fraudulent activities

Function as part of the Security Incident Response Team with incident investigations and aid in technical risk assessments

Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operation, and emerging technologies

Monitor vulnerability assessments and ethical hacks, ensuring that issues are addressed for the applications that they support

Identify and develop new and improved technical procedures and process control manuals

Qualifications

6 years' hands-on experience working in a SOC environment as it relates to the technologies and functions provided below

Experience with SIEM tools like LogRythm, ArcSight, SumoLogic, Splunk, etc.

Experience with EDR tools like SentinelOne, CrowdStrike, Microsoft Defender for Endpoint, etc.

Experience working with Email Threat Protection tools such as Proofpoint, Ironscales, Darktrace, etc.

Experience with Sandbox analysis tools (e.g., Datadog or comparable tools)

Experience with PCAP analysis tools to determine malicious traffic

Deep understanding of Intrusion Detection analysis (TCP / IP, packet level analysis) and Application Layer Protocols (HTTP)

Advanced understanding of various operating systems (Windows / UNIX), and web technologies focused on Internet security

Knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware

Knowledge of cutting-edge threats and technologies effecting Web Applications

Knowledge of how Content Delivering Networks (CDN) work is a plus

Understanding of or exposure to vulnerability assessment, penetration testing, or forensic analysis is a big plus

Consistently demonstrates clear and concise written and verbal communication

Proven influencing and relationship management skills

Proven analytical skills

Education

Bachelor’s degree / University degree or equivalent experience

Certifications from EC-Council, GIAC, (ISC)² are preferred (e.g., CISSP, GCIA, CCNA)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group : Technology

Job Family : Information Security

Time Type : Full time

Primary Location :

Irving Texas United States

Primary Location Full Time Salary Range :

125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date :

Dec 12, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi () .

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Citi is an equal opportunity and affirmative action employer.

Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

Salary : $125,760 - $188,640