What are the responsibilities and job description for the DELIVERY PRODUCT MANAGEMENT LEAD - THANKYOU REWARDS position at Citigroup?
Citi ThankYou Rewards continues to evolve and optimize customer experiences. The role of
- Vice President, ThankYou Rewards Delivery
- is positioned within Proprietary Product Management New Product Development organization and will support Citi ThankYou Rewards, a loyalty program that delivers strong value for our customers across the U.S. Consumer Bank. This role is responsible for liaising with Product teams to deliver an exceptional customer service experience.
This position is best suited for someone seeking to directly influence the expansion of the program and improve the day-to-day customer experience; ThankYou Rewards is a fast-paced environment and the person in this role should be highly organized and comfortable working through ambiguity and change. This person will work with technology teams to support functional changes and will benefit from having the ability to bridge gaps between business needs and technical requirements.
It is preferred that the successful candidate have prior experience with delivering tech enhancements in customer-facing applications and experience with relationship management. This role is ideal for someone with an innovative mindset and real-world experience distilling business value and goals into roadmaps and refined product backlogs. Most importantly, you will be integral to helping us build better products that people love to use.
Product Management and Development
Product Management
Full time
Wilmington Delaware United States
114,720.00 - $172,080.00
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Sep 10, 2024
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Citi is an equal opportunity and affirmative action employer.
Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.
Salary : $114,720 - $172,080
