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Head of Market Research and Development

Citigroup
Schaumburg, IL Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 3/3/2025
About the Position
As the Senior Research Manager, you will be responsible for designing and leading research initiatives to support business growth and customer satisfaction.

This role requires a seasoned professional with 10 years of work experience and a deep understanding of consumer behavior, needs, and motivations. You will be responsible for conceptualizing, leading, and managing research projects across multiple stakeholders, including senior leaders and partners, and ensuring the quality of research is best-in-class and employs rigorous methods.

Key Responsibilities:
  • Design and lead research initiatives to support business growth and customer satisfaction
  • Conceptualize, lead, and manage research projects across multiple stakeholders
  • Ensure the quality of research is best-in-class and employs rigorous methods
  • Communicate and present findings to senior leaders and partners

Requirements:
10 years of work experience
7 years customer insights and research background
• Strong communication and influencing skills
• Ability to work effectively at all levels in an organization
• Experience successfully leading a team of research professionals

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