What are the responsibilities and job description for the Bellman position at Citizen House Oklahoma City?
About The Citizen House
Citizen House is a private social club anchored by its membership-interesting, engaged individuals representing our local community's best. Leaders, tastemakers, and innovators, this is their club.
Member-focused programming offering experiences from around the world to Citizen House. Chef-driven dining with globally inspired dining concepts: a power breakfast to afternoon tea or a private business dinner to elegant dining for two. This is your GO-TO for happy hours and pregaming.
Annual parties-think, over-the-top bash for New Year's Eve, Halloween, throughout the holidays, and themed dinner occasions
Private spaces for intimate gatherings for smaller groups and large event space,” Salon" (yet to be named) can host up to 120 people.
We have luxury 16-room hotel suites, providing the ultimate comfort.
About WoodHouse
WoodHouse is a creative hospitality company that creates, owns and operates experiential concepts in the food and beverage, private social club, music and entertainment spaces. Current projects include Dallas-based private social club, Park House, which will open its second location in Houston later this year; the award-winning, chef-driven Mexican restaurant, José, which was named D Magazine’s Best Restaurant in Dallas (2021) and was a James Beard Award semifinalist for Best Chef Texas (2022, 2023) and Best Hospitality (2022); the Elevation Hotel & Spa in Crested Butte, CO; Pilgrimage Music and Cultural Festival in Franklin, Tennessee; T Bar M Racquet Club in Dallas, TX; and The Moore, a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space, which will open later this year in Miami, FL. For more information, visit www.woodhouseus.com.
Job Summary
We are seeking a dedicated and personable Bellman to join our hospitality team. The ideal candidate will play a crucial role in providing exceptional guest services, ensuring that every visitor feels welcomed and valued. As a Bellman, you will assist guests with their luggage, provide information about the hotel and surrounding area, and contribute to an overall positive experience during their stay.
Responsibilities
- Greet guests upon arrival and assist with luggage handling.
- Provide information about hotel amenities, services, and local attractions.
- Escort guests to their rooms, ensuring they are comfortable and settled.
- Maintain the lobby area by keeping it clean and organized.
- Assist with transportation arrangements for guests as needed.
- Respond promptly to guest inquiries and requests to enhance their experience.
- Collaborate with other hotel staff to ensure seamless guest services.
- Uphold the hotel's standards of hospitality and professionalism at all times.
Skills
- Strong customer service skills with a focus on hospitality and guest relations.
- Experience in hotel or resort environments is preferred.
- Knowledge of phone systems and etiquette for effective communication.
- abilities are a plus to cater to diverse guests.
- Excellent interpersonal skills to engage positively with guests and team members.
- Ability to handle luggage safely and efficiently while maintaining professionalism.
- A proactive attitude towards problem-solving and guest satisfaction.
Join our team as a Bellman and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Oklahoma City, OK 73102 (Required)
Ability to Relocate:
- Oklahoma City, OK 73102: Relocate before starting work (Required)
Work Location: In person
Salary : $15