What are the responsibilities and job description for the Weekend Front Desk Associate - Work-Study Position position at Citizen Pilates?
Weekend Front Desk Associate - Work-Study Position
Job Overview
Citizen Pilates is seeking qualified students for a Weekend Front Desk Associate . This is an excellent opportunity for a student seeking a flexible work-study position. You'll manage our front desk operations at our Spring Branch location, ensuring our clients have a seamless experience while enjoying the benefits of a free studio membership. This role allows for study time between classes, making it ideal for a student balancing academics and work.
Key Responsibilities
Client Service : Greet clients with a warm and friendly demeanor, creating a welcoming atmosphere to fully deliver the Citizen experience.
Scheduling : Manage class bookings, cancellations, and client inquiries efficiently.
Membership Sales & Support : Assist in explaining membership options and benefits, and provide support to current clients.
Administrative Tasks : Check-in clients, update missing profile information, manage retail purchases and maintain the front desk area.
Studio Maintenance : Ensure the studio is tidy and presentable at all times.
Study Opportunities : Utilize downtime between classes to focus on personal academic work.
Qualifications
Charismatic and Personable : Must possess excellent communication and interpersonal skills.
Confident and Reliable : Demonstrated ability to handle responsibilities independently.
Organizational Skills : Ability to multitask and manage time effectively.
Basic Computer Skills : Proficiency in using scheduling software and handling administrative tasks.
Interest in Wellness : Passion for Pilates or fitness is required.
Benefits
Direct Deposit : Employees are paid every other Friday via direct deposit as a W-2 employee, not an independent contractor.
Gusto Wallet : Gain access to the free Gusto Wallet app, a smart way to track, save, and access your earnings.
401(k) Retirement Plan : Start saving early! All employees are eligible to participate in the Company's 401(k) retirement plan, after only 6 months of service. Each pay period, the Company will make a traditional safe harbor matching contribution equal to 100% of your contributions which do not exceed 3% of your compensation, plus 50% of your contributions which exceed 3%. Any money that you contribute into Citizen Pilates' 401(k) Plan from your own paycheck is always 100% vested and belongs to you.
Online Training Platform : Citizen University, our on-demand playbook is full of useful info such as our studio policies, dress code, client communication templates and opening / closing checklists. You'll also learn about Citizen's history, culture and our core values.
Free Studio Membership : Enjoy unlimited access to our classes at any location.
Flexible Schedule : Work only on weekends, allowing for a balanced work-study life. Additional times may become available.
Professional Experience : Gain valuable client service and administrative experience in a dynamic environment.
Networking Opportunities : Engage with our Citizen network to explore potential job openings, future internships, and additional opportunities.
Vitality One Wellness : We provide all employees with an interactive, personalized wellness journey that rewards daily engagement and creates long-term behavior change through a customized app. Your enrollment is automatic as soon as you become an employee.
Apple Watch Program : All employees have the opportunity to purchase a new Apple Watch at a substantially reduced-price for getting more active. Depending on your days active each month, Citizen subsidizes the monthly cost of your watch up to 100%. We're on a mission to have our team live their healthiest life, one step at a time.
How to Apply
If you are a proactive and enthusiastic individual looking to enhance your skills while working in a positive and supportive environment, we would love to hear from you. If you have a resume, please upload it during the application process. If you do not have a resume, please enter any relevant experience.
Join our team and become a vital part of our Citizen community while furthering your academic journey!
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