What are the responsibilities and job description for the Office Assistant position at Citizen Potawatomi Nation?
Description
Job Title: Office Assistant
ORGANIZATIONAL UNIT: RWD#3
SUPERVISOR: RWD#3 Office Manager
FLSA: Exempt
Salary Range: $16.00 hr. to $19.00 hr.
ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.
JOB SUMMARY: Assist the Office Manager with general office work for Rural Water District #3 as instructed by management.
ESSENTIAL FUNCTIONS:
· Answering phones
· Accurately processing and maintaining water utility accounts including Scheduling work orders, billing, receiving payments and customer service.
· Communicate with the plant operators and installations Crews both verbally and electronically on repairs, customer concerns, New Memberships, Cut offs and reconnects.
· Complete all work orders turned in by water operators and note accounts for date and work repairs done.
· Serve as a cashier to receive payments on customer accounts
· Prepares and types customer correspondence as needed.
· Maintain members files for active and inactive members.
· Assist in all aspects of utility billing as necessary.
· Make courtesy phone calls to customers for abnormal meter readings
ADDITIONAL RESPONSIBILITIES:
· Perform other duties and projects as required by management.
· Attend planned monthly board meetings and prepare minutes in accordance with the Oklahoma Open Meeting Law.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
· Must have high school diploma or GED equivalent
· Must have a valid Oklahoma Drivers License with a good record
KNOWLEDGE, SKILLS AND ABILITIES:
· Must have the ability to read a map.
· 10 key & Computer skills
· Ability to effectively communicate with others both orally and written
PHYSICAL REQUIREMENTS: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting ( up to 50-75 lbs, occasionally up to 100 lbs), balancing, walking, stooping, and handling of materials.. Standing or sitting for periods of time.
Note: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
Salary : $16 - $19