What are the responsibilities and job description for the Human Resource Associate position at Citizens Alliance Bank?
Position Summary:
Under supervision of the HR Supervisor, the Human Resources Associate will perform work in human resources, benefits administration, and related work as assigned and requested. The HR Associate will provide support for various Human Resources employee programs within the organization. This position will provide support to the Human Resources Supervisor and SVP/Senior Human Resource Manager regarding polices, regulations and procedures.
The HR Associate will address a variety of issues by providing general support, maintaining records of personnel actions and evaluations, and assisting in ensuring that personnel functions conform to all applicable regulatory requirements and Bank standards.
The level of this position is based on years of service, education and/or equivalent experience, knowledge level and skill set.
Essential Functions:
To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Assists the Human Resources Department in carrying out various Human Resource programs and procedures for all company employees.
- Work in conjunction with the Human Resources Supervisor on various research projects and/or special projects.
- Assist in planning, developing, revising, and implementing Human Resources policies, procedures, and forms.
- Assist in training and counselling staff on issues, rules, policies, and regulations related to human resources.
- Performs job audits, job classification analyses and prepares reports recommending changes in accordance with organizational objectives and procedures.
- Make photocopies, fax documents, and perform other clerical functions, including filing papers and documents into appropriate employee files.
- Assist or prepare correspondence as requested by the SVP/Senior Human Resource Manager and HR Supervisor.
- Participate in administrative staff meetings and attend other meetings and seminars as requested.
- Communicate with employees, departments, supervisors, and managers for the purpose of producing information and assistance in all aspects of employee related functions.
- Assist with the hiring process by coordinating job postings to the appropriate recruiting sources, reviewing resumes, and performing reference, background, and credit checks; helps coordinate the use of temporary/seasonal employees.
- Assist with new employee orientations, both through the onboarding process and in-person onboarding.
- Under the direction of the Human Resources Supervisor, administer and monitor the performance review process.
- Maintain company organization charts and the employee directory as needed or requested.
- Coordinate with managers and supervisors in assisting in organizational training and development efforts.
- Assist with maintenance of personnel files in compliance with applicable legal requirements and keep employee records up to date by processing employee status changes in a timely fashion.
- Coordinate with the SVP/Senior Human Resource Manager and HR Supervisor to file all regulatory reports and documents annually; maintains other records, reports and logs pertaining to applicant flow procedures.
- Under the direction of the HR Supervisor, ensure compliance with COBRA and FMLA guidelines by preparing letters and other paperwork as directed; receives and records COBRA insurance premium payments; receives and records FMLA paperwork.
- Assist the SVP/Senior Human Resource Manager and HR Supervisor in calculating and providing staff with annual fringe benefit allowance, reviews enrollment forms for accuracy.
- Under the direction of the SVP/Senior Human Resource Manager and HR Supervisor, compile all annual fringe benefit information and produce appropriate documentation for vendor compliance for annual renewals.
- Assist with maintaining the employee handbook with updated resolutions and other pertinent information, as needed.
- Ability to prioritize workload and multi-task multiple priority assignments.
- Assist co-workers as needed.
- All employees are expected to exemplify and follow our core values.
- Regular attendance and punctuality when reporting to work.
- Travel for trade and industry schools and seminars as needed.
- This position may require installation of a Multi-Factor Authentication (MFA) app on an employee’s personal mobile device. THE MFA apps are used to authenticate a user’s identity to the system for security purposes.
- Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank’s policies and procedures.
- Perform other duties as assigned and requested.
Core Values
Humility - We are “blue-collar bankers”. We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest.
Respectful, Genuine Care for Others - We care about each other, we care about our customers, and we care about our communities.
Finds A Way - This simply put, is nothing more than attitude. It’s a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference.
Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day.
Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it’s about ownership. When an employee says they will do something, they follow through and get it done.
Education and Experience:
Required - High School diploma or GED, Etc.
Required - Bachelor’s Degree or equivalent experience.
Required - Continuing Education to maintain job knowledge.
Required - Three to Five years of banking experience.
Preferred - Three to Five years of experience in Human Resources.
Preferred - Proficiency in Microsoft Suites.
Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.
