What are the responsibilities and job description for the Universal Banker position at Citizens Bank and Trust?
Job Description
Job Description
Benefits :
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
At Citizens Bank& Trust, we do more than just bankingwe build relationships. As a Universal Banker , youll play a key role in providing exceptional customer service while handling a variety of financial transactions. If you thrive in a dynamic environment, enjoy helping people, and are looking for a career with growth potential, this could be the perfect opportunity for you!
What Youll Do
Be a Trusted Advisor : Assist customers with opening and managing their deposit accounts, including checking, savings, and safe deposit boxes.
Provide Top-Notch Service : Answer customer inquiries, guide them through online banking, and help with account maintenance.
Master Cash Handling : Process deposits, withdrawals, transfers, and loan payments while maintaining an accurate cash drawer.
Spot Opportunities to Help : Recognize customers financial needs and recommend the right banking products and services.
Ensure Security & Compliance : Stay up to date with bank regulations, identify potential fraud, and maintain strict confidentiality.
Be a Team Player : Support your fellow team members by cross-training in different banking functions and assisting where needed.
What Were Looking For
Experience : At least 1 year of teller or banking experience (preferred)
Customer Service Mindset : A passion for helping people and building relationships
Tech-Savvy Skills : Comfortable using banking software and Microsoft Office (Word, Excel, Outlook)
Attention to Detail : Ability to follow regulations and handle transactions with accuracy
Positive Attitude & Team Spirit : Willingness to collaborate and adapt in a fast-paced environment
Physical & Work Environment Requirements
This position requires frequent standing, walking, and sitting throughout the workday. Employees must be able to :
Reach, stoop, kneel, or crouch as needed.
Occasionally lift and / or move up to 25 pounds
Work extensively on a computer
Communicate clearly in person and over the phone
Work in a professional office environment with moderate noise levels
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What We Offer
Community-Focused Culture : Work in a place where people truly matterboth customers and employees.
Growth Opportunities : We support your career development and provide cross-training to expand your skills.
Stable Schedule : Enjoy a predictable Monday-Friday schedule with weekends off.
Supportive Team : Join a group of friendly, dedicated professionals in a collaborative environment.
Equal Opportunity Employer / Veteran / Disabled