Demo

Branch Manager

Citizens Bank
Mooresville, IN Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/27/2025

Summary of Job Responsibilities:

Responsible for efficient, effective management of a full-service Branch office, ensuring that established policies and procedures are followed: delegating a part of the day-to-day operations to the Assistant Branch Manager in order to be available to make loans and business calls; and to represent the bank at civic and service club functions.


Essential Job Duties:

  • Reviews job performance and, when necessary, discipline of branch personnel. Conducts regular meetings to keep staff informed and resolve problems.
  • Processes and approves consumer direct loans and indemnifying mortgages.
  • Achieves complete familiarity with the Bank's deposit and loan policies and guidelines.
  • Conducts business development calls to existing and potential customers. Joins area service clubs and organizations and represents the Bank at functions and meetings.
  • Ensures all security procedures are strictly followed.
  • Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations, bank policies, and procedures.
  • Required to conduct weekly staff meetings for training and coaching employees to direct their job performance toward attainment of established goals.


Other Essential Job Functions:

  • Responsible for the general maintenance of the Branch. This includes making sure the walkways are clear of ice and snow for the safety and security of customers and employees.
  • Performs various duties of a general Bank Officer.
  • Ensures the Branch balances all transactions at the close of each business day.
  • Helps Tellers resolve balancing problems and authorizes over/short adjustments.
  • Ensures the automated teller machines are serviced and operational during business hours and are balanced each day.
  • Will be required to respond to security alarms.
  • Will participate in interviewing and hiring the best qualified employees.
  • Obtains a thorough knowledge of the Branch and lending operations to coordinate the daily functioning of the Branch/lending duties and to resolve the employee and customer problems.


Skills and Abilities Required:

  • The ability to speak, read, and write English; count currency; and to perform loan calculations.
  • The ability to proficiently operate personal computer.


Minimum Level of Performance and Training Normally Required:


  • A high school diploma or equivalent
  • At least 3 years of management experience
  • At least 3 years of experience in a sales and/or financial environment
  • Lending experience preferred.

Working Conditions:

  • Generally good. Some exposure to adverse conditions when making business development calls, such as stair climbing.
  • Exposed to potentially hazardous conditions (i.e. robbery). Receives detailed instructions concerning procedures to be followed during a robbery.

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