What are the responsibilities and job description for the Financial Services Specialist position at Citizens Community Federal?
Citizens Community Federal is a leader in community banking, serving customers with a personal touch. As a Universal Banker, you will be part of a team that values community involvement, customer satisfaction, and employee growth.
About This Opportunity
This is a full-time position, 40 hours per week, Monday through Friday. You will be responsible for providing customer service, processing financial transactions, and managing customer accounts.
Main Accountabilities
- Customer Service Delivery: Ensure exceptional customer service, respond to inquiries, and resolve issues promptly.
- Transaction Processing: Process financial transactions accurately, manage cash handling responsibilities, and maintain accurate records.
- Account Maintenance: Open and close customer accounts, maintain accurate records, and ensure compliance with regulatory requirements.
- Team Collaboration: Collaborate with colleagues to achieve team goals, share knowledge, and support each other's success.
Our Company Culture
- Community Focus: Citizens Community Federal is committed to supporting local communities through charitable initiatives and sponsorships.
- Employee Development: We invest in our employees' growth and development through training programs, mentorship opportunities, and career advancement.
- Collaborative Environment: Our team works together to achieve common goals, share knowledge, and support each other's success.