What are the responsibilities and job description for the Branch Manager- Colony Branch position at Citizens First Bank?
About the Organization:
First Citizens Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz. Since that time the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.
About the Position:
Citizens First Bank is hiring for a Branch Manager for our Colony Branch! As a Branch Manager at Citizens First Bank, you will play a pivotal role in shaping the future of our community bank. The Branch Manager will lead a team of professionals, managing daily operations and ensuring excellent customer service. Your primary focus will be on fostering strong relationships with our customers, rather than solely on sales targets.
Key Responsibilities of the Branch Manager:
Leadership: Lead and inspire your team to deliver exceptional service, fostering a positive and collaborative work environment.
Customer Experience: Prioritize customer satisfaction by providing personalized financial solutions and going the extra mile to exceed expectations.
Operational Excellence: Oversee daily branch operations, ensuring efficiency, accuracy, and compliance with all regulatory requirements.
Community Engagement: Actively participate in local events and initiatives, strengthening our position as a trusted community partner.
Financial Performance: Monitor key performance indicators and identify opportunities to optimize branch performance.
For more information, please see the attached job description.
Branch Manager Requirements:
Minimum:
- Bachelor's degree or applicable job knowledge, three years of experience as a personal banker, loan officer and teller in a banking environment and has the ability to communicate professionally and effectively.
- Must have supervisory skills, business development skills, good customer relation skills, good general math skills, good letter composition skills, and proficiency in using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator.
- S.A.F.E. registration is required at the time of employment. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
- Continual employment is contingent upon meeting all such requirements, including acceptable background investigation results.
Preferred:
- Bachelor's degree and four years of experience as a teller, loan officer and CSR with two years of lead or supervisory experience in a banking or related environment.
- Completed CFT courses in teller operations, deposit operations, consumer lending, investments products, mortgage lending and supervision or equivalent knowledge.
Branch Manager Benefits:
Citizen’s First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K which matches the first 5% of contributions and generous a vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Dream maker discount program applicable at various local businesses. **Category I employer for eligibility placement into The Villages Charter School**
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.
