Business Office Manager

Citizens Health is recruiting a business office manager to work at Prairie Senior, our long-term care facility.

Our Mission: Enhancing the lives of those we serve.

About Us: Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

Citizens Medical Center - a 25 bed critical access hospital

Family Center for Health Care - an outpatient rural health clinic

Prairie Senior - a skilled nursing facility

Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Location: 100 E College Ave, Colby, Kansas

Position Information:

Responsible for: Resident billing and collections; resident fund maintenance (when applicable); government reports as well as corporate reports; A/R management; other duties as assigned by their supervisor in accordance with all federal state and local laws and regulations and established corporate policies and practices. Reports to the Administrator for accounting and operational activities.

Responsible to Prairie Senior administration

Days: Monday through Friday

Hours: 8 am to 5 pm

Pay Range: Dependent upon experience.

What you’ll do:

• Responsible for all resident accounting and bookkeeping functions including: maintaining and updating the census; posting payments and charges to resident ledgers; balancing daily receipts; collecting delinquent accounts and if necessary, recommends appropriate delinquent accounts for collection agency turnover; maintaining and updating resident trust funds.
• Process monthly billing including: verifying Medicare/Medicaid eligibility and coverage days available; analyzing each bill and/or claim for accuracy and completeness; submitting appropriate statements and/or claims to Medicare/Medicaid, private insurance and private paying entities.
• Maintain and update resident accounts by: interviewing residents or their representative to arrange a payment method; securing information on a resident’s or potential resident’s financial status; evaluate the resident’s financial status and make recommendations to approve or deny an extension of credit.
• Verify resident account balances are accurate and that charges and statements are prepared and submitted accurately and timely.
• Develop, encourage and maintain good communications with other departments, residents, their representatives and family members, other staff and visitors.
  
• Communicate and work in cooperation with fiscal intermediaries, accountants, auditors, cost report preparers, local, state and federal agencies and private insurance companies.
• Maintain, organize and update resident financial files, billing documents, reports, remittance statements and other pertinent data related to the billing and collection functions of the business office.
• Follow up on claims using the online Medicare/Medicaid billing system and other systems as appropriate.
• Accumulate, maintain and generate accurate statistics and reports.
• Complete other duties as assigned

What you bring to the table:

• Minimum of AS Degree in business related field or equivalent experience.
• One year in long-term care, hospital or other health care institution, preferably processing Medicare/Medicaid claims during that time.
• Two years’ office management experience preferred.

To be successful within our organization you will need to:

• Self-starter who takes initiative, is open minded and a team player
• Maintain a positive attitude with good energy
• Create a positive, supportive working atmosphere
• Display integrity and accountability
• Accept and respond to constructive criticism and suggestions and strives for self-improvement
• Adhere to organization policies and procedures
• Arrive at work on time and when scheduled
• Demonstrate flexibility, initiative and ingenuity in performing job tasks
• Demonstrate professional conduct and maintains professional appearance
• Demonstrate behavior that reflects the image of the institution
  
• Knowledge of common safety hazards and precautions to establish a safe work environment

Typical Working Conditions:

Requires sitting at a desk while answering the telephone, moving throughout the facility as needed.

Available Benefits

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment
  • Regular and matching contributions after one-year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
  • Full-time coverage - equal to two times employees annual income
  • Part-time coverage - one-time annual income
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay
• Other Benefits
  • On-site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • The Standard Group Insurance
  • Discounted membership rate for MASA
  • Many More!

Citizens Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or discharge history, or any other characteristic protected by law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for CMCI to hire me. If I am hired, I understand that either CMCI or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of CMCI has the authority to make any assurance to the contrary.

Citizens Medical Center, Inc. implements a Drug Free Workplace Program. Drug testing is required of applicants in accordance with relevant laws.

If you need assistance to complete this application or during any phase of the application, interview, or employment process, please notify the Human Resources Department (785) 460-4842, or visit their office located at 100 E. College Drive in the Annex building. Every reasonable effort will be made to accommodate your needs in a timely manner.