What are the responsibilities and job description for the Medical Assistant Citizens Convenient Care South - Days (FT) position at Citizens Medical Center?
JOB SUMMARY
The Medical Assistant (MA) assists the physician and/or mid-level in the delivery of nursing care and patient education. The MA is required to interview patients, perform treatments, distribute medications, document medical records and coordinate care for a group of patients
As a caring professional, the clinic MA works closely with patients and must exhibit effective communication skills when dealing with them and their families. The MA must also communicate and work well with all providers, departmental personnel, and other health care professionals.
The MA will also be responsible for performing receptionist duties as needed to accommodate departmental needs.
Job Specific:
1)Prepare treatment room for patient examination
2)Verify treatment of correct patient
3)Interview patients, obtaining vital signs, such as pulse, blood pressure, temperature, height and weight, and documenting information in the patient’s chart. (EF)
4)Prepare treatment room for patient examinations. (EF)
5)Operate office equipment and other equipment to administer routine diagnostic tests; also, coordinate scheduling for patients receiving tests outside the clinic. (EF)
6)Return patient phone calls, and call patients with test results. (EF)
7)Authorize prescription refills. (EF)
8)Ensure prior-authorizations are in place when applicable to patient’s visit and/or testing.
9)Complete all documentation associated with aforementioned responsibilities with in e-MD. (EF)
10)Keep all areas stocked and neat in appearance. (EF)
11)Maintains continuing education. (EF)
12)Greet patients professionally and politely at all times.
13)Answers and directs incoming phone calls to the appropriate staff professionally and politely, by identifying our organization and self.
14)Collect co-payment and/or payment on previous balances when applicable at time of service.
15)Obtain signed authorizations and consent forms at time of service.
16)Schedule patients accordingly for follow-up appointments and outpatient testing.
17)Process end of day close and documentation
18)Balance and complete deposit
Hospital:
- Adheres to organization-wide and other applicable policies and procedures.
- Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations.
- Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines.
- Performs within his/her professional Scope of Practice at all times.
Other Duties As Assigned:
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
MINIMUM REQUIREMENTS
- High School education or GED
- Superb telephone etiquette, excellent customer service skills, consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service with each internal and external customer
PREFERRED REQUIREMENTS
- Current Certification as Medical Assistant and/or Medical Scribe; additional education and/or training specific to the care of cardiac patients
- At least one year of experience in the healthcare field
- Familiar with medical terminology
- Healthcare Provider CPR, Current Certification as Medical Assistant and/or Medical Scribe
COMPANY PROFILE
Citizens Medical Center is a not-for-profit, community hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 317-bed acute care hospital with over 1,200 employees. Voted “Best of the Best” hospital in Victoria for 14 consecutive years, Citizens Medical Center is a level III Trauma Center, with a newly renovated 24/7 Emergency Department that includes an onsite medical helicopter. Citizens has a comprehensive Community Cancer Program that includes two linear accelerators and HDR brachytherapy. Citizens is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center and is a Primary Stroke Center. Citizens also includes a comprehensive, accredited Bariatric Surgery program, Birth Center with labor and delivery, an imaging and surgery center, sleep study center, state-of-the-art rehabilitation and fitness center, urology center and daVinci robotics minimally invasive surgery options, a home health agency, and has a long history of providing continuing education for healthcare providers and the community.
Citizens Medical Center is looking for employees who actively demonstrate service excellence by exemplifying our iCare values. If you are someone who displays respect and enthusiasm for patients, visitors, and coworkers while consistently upholding the hospital’s commitment to providing outstanding outcomes, service excellence, and fiscal responsibility, then you could be a good fit for the CMC team!
BENEFIT OFFERINGS
Health
- Medical, Dental, Vision
- STD, LTD Disability
- Supplemental Life, AD&D
- Flexible Spending (FSA)
- Employer paid life insurance and short term disability
Retirement/Investment
- Defined Benefit Pension Plan
- 457(b) Deferred Compensation
Well-Being Benefits
- Paid Time Off
- Sick leave, Bereavement leave, Jury Duty/Witness Service
- Tuition Reimbursement
- Hospital-paid & administered annual immunizations
- HealthPlex (gym) membership discount
- YMCA partnership discount for childcare
- Employee Assistance Programs
