What are the responsibilities and job description for the Patient Access Associate position at Citizens Memorial?
Citizens Memorial Hospital (CMH) is recruiting a Patient Access Associate to join our team in the Emergency Department..
About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, bowling night, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!
About the department: To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record
A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access. Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.
Job Requirements
For more information about this opportunity, please contact Denver Miller at 417-328-6793 or by email at denver.miller@citizensmemorial.com.
PI269346433
About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, bowling night, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!
About the department: To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record
A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access. Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.
- Registers account for CMH ambulance reports accurately and efficiently.
- Creates a friendly atmosphere for those seeking services in the Emergency Room
- Completes registration of all Pre-ER accounts accurately and timely based on notification of medical screening being performed in accordance with EMTALA guidelines.
- Ensures correct insurance mnemonic is listed, and billing address given.
Job Requirements
- Education:High School diploma or equivalent
- Experience:Customer service experience a minimum of 1 year
- Skills: Preferred Knowledge of medical terminology
- Licensure/Certification: N/A
- Physical: ability to work at a computer 90% of day and stand for the remaining 10%
- Competitive wages
- Annual merit increases
- No cost health insurance option for employee
- Full suite of insurance benefits available for employee and family
- Early access to paycheck through PayActiv
- Employee Assistance Program
- Paid Time Off
- Increased matched savings for Retirement Plan
- Company paid long-term disability plan
- Employee discounts
For more information about this opportunity, please contact Denver Miller at 417-328-6793 or by email at denver.miller@citizensmemorial.com.
PI269346433
