What are the responsibilities and job description for the IT SUPPORT TECHNICIAN position at CITIZENS NATIONAL BANK?
JOB SUMMARY:
We are seeking a knowledgeable IT Support Technician to join our team. The ideal candidate will provide technical support and assistance to our staff and clients, ensuring that all bank IT systems are functioning efficiently. This role requires strong problem-solving skills and the ability to communicate effectively with users of varying technical expertise.
KEY RESPONSIBILITIES:
- Responds to incoming technical support calls in order to ensure proper functionality of equipment and efficient client service; completes various employee requests and help desk tickets.
- Assists and provides on-site support with hardware and software installations and troubleshooting as needed.
- Completes employee requests and help desk tickets associated with technical support.
- Performs other incidental and related duties as required and assigned.
BENEFITS:
- Medical, Dental and Vision - 100% paid for the employee
- Life Insurance
- 401k
- Short Term and Long Term Disability
- Paid Time Off
- Additional Voluntary Benefits
If you are passionate about information technology, we encourage you to apply for this exciting opportunity!
Requirements:REQUIREMENTS:
- Associate’s degree or equivalent from two year college or technical school in computer science or related field or six months to one year related experience and/or training or equivalent combination of education and experience.
- Previous IT support experience is preferred.
- Strong attention to detail and ability to multitask.
- Excellent communication and problem-solving skills.
General hours are Monday through Friday from 10:30AM to 7:30 PM; longer hours, weekend work, and travel expected on occasion
We are an equal opportunity employer and welcome all qualified candidates to apply.
