Demo

Audit Sr. Manager - Consumer Compliance

Citizens
Westwood, MA Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/4/2025

Description

Audit Senior Manager – Integrated Regulatory Compliance

The Internal Audit team at Citizens is hiring an Audit Senior Manager to join our Integrated Regulatory Compliance team. The Audit Senior Manager will lead regulatory compliance audit activities for key business line audits across the bank and oversee complex, high-risk audits that the Integrated Regulatory Compliance team is responsible for, such as audits of the bank’s Fair Lending Program and compliance with the Home Mortgage Disclosure Act. The Audit Senior Manager will function as a subject matter resource for Internal Audit team members and will have the opportunity to represent Internal Audit on regulatory compliance-related forums and committees. This role requires a deep understanding of regulatory compliance requirements, which will be supported by supported attendance at bank and industry conferences and seminars.

The Audit Senior Manager reports to an Audit Director and supports the Audit Director with the day-to-day management of the team. The Audit Senior Manager plans, implements, and directs the completion of audit coverage for applicable areas of responsibility, based on corporate and industry risks. The Audit Senior Manager provides the Audit Director with appropriate information regarding the status of the audit plan, controversial issues, strategic business initiatives, etc., that affect the overall goals of the department.

Primary responsibilities include

Developing the audit approach for assigned audits, overseeing the execution of planning and fieldwork activities.

Acting as a subject matter resource for the auditing of regulatory compliance topics and risks, providing guidance and support to team members.

Providing independent, objective assurance over the organization’s internal control framework and assists business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control, and governance processes.

Drafting audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers.

Ensuring related risks, conclusions and recommendations are reasonable and well based and all audit reports are prepared in an efficient, timely and concise manner.

Supporting the preparation of quarterly Opinions that include forward-looking commentary and context on existing and emerging risks, and effective quantification of exceptions.

Engaging with and building relationships with senior executives to communicate complex concepts, anticipate potential objections and persuade to adopt a different point of view.

Actively participating on relevant risk committees and / or forums.

Solving unique and complex problems that have a broad impact on the function and / or the business, including enhancements to audit efficiencies, processes, and / or procedures.

Assisting in developing a professional staff capable of meeting team, department, and organizational goals; preparing staff to adapt to changes in the corporate environment and motivating them to higher levels of performance.

Proactively escalating resource-related challenges and support solutions, including the use or co-sourced resources or borrowing team resources to fill gaps.

Supporting the timely completion of Risk Assessments in accordance with Methodology during semi-annual updates and after the conclusion of audit work

Qualifications, Education, Certifications and / or Other Professional Credentials

At least 10 years of bank compliance experience, preferably in an internal audit function

Experience with TRID but also other consumer protection requirements including but not limited to FCRA, ECOA, MLA, SCRA, Fair Lending, and UDAP / UDAAP

Experience with data collection requirements (HMDA, CRA)

Project management knowledge and execution experience

Excellent verbal and written communication skills

Ability to effectively build and manage relationships with stakeholders throughout the organization, including relationships with the bank’s Legal tem

Experience working with regulatory agencies

Demonstrated ability to lead a team of professionals and coordinate with peers across functional teams and regions

Ability to train and develop junior team members

Must have Bachelor’s degree

CRCM certification preferred

Hours & Work Schedule

Hours per Week : 40

Work Schedule : Monday - Friday, 8 : 00 am - 5 : 00 pm

LI-CITIZENS2

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Audit Sr. Manager - Consumer Compliance?

Sign up to receive alerts about other jobs on the Audit Sr. Manager - Consumer Compliance career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$136,272 - $179,755
Income Estimation: 
$180,631 - $237,345
Income Estimation: 
$211,242 - $276,545
Income Estimation: 
$257,772 - $359,085
Income Estimation: 
$74,781 - $93,224
Income Estimation: 
$94,633 - $115,926
Income Estimation: 
$136,272 - $179,755
Income Estimation: 
$180,631 - $237,345
Income Estimation: 
$180,631 - $237,345
Income Estimation: 
$211,242 - $276,545
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Citizens

Citizens
Hired Organization Address Johnston, RI Full Time
Description The Privacy Director, you will lead the Privacy Office driving the strategy for compliance with existing and...
Citizens
Hired Organization Address Franklin, TN Full Time
Description 3 Days Hybrid from any of our locations in RI, Iselin NJ, MA, Charlotte NC, Pittsburgh PA, Atlanta GA, Dalla...
Citizens
Hired Organization Address Boston, MA Full Time
Description Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, g...
Citizens
Hired Organization Address Buffalo, NY Part Time
Description Starting Salary : $17 / hour and up As a Citizens Teller - YOU make a real difference for our customers and ...

Not the job you're looking for? Here are some other Audit Sr. Manager - Consumer Compliance jobs in the Westwood, MA area that may be a better fit.

Audit Manager Consumer Compliance

Bank of America, Boston, MA

Compliance Officer & Internal Audit Manager

Stonehambank.com, Stoneham, MA

AI Assistant is available now!

Feel free to start your new journey!