What are the responsibilities and job description for the Call Center Customer Advocate position at Citizens?
- Proactively reach out to customers to inform them of our product offerings
- Handle incoming calls and provide guidance to customers
- Respond to inquiries from customers already in process
Requirements
To succeed in this role, you must have excellent communication skills, be able to work in a fast-paced environment, and possess a positive attitude and high energy level. Previous sales or call center experience is also an asset.
