Home Mortgage Correspondent Lending Loan Purchase Specialist

Description

Loan Purchase Specialist Job Description

The Loan Purchase Specialist is responsible for reviewing closed loans delivered for purchase to the Correspondent Lending Division. The review consists of determining loan eligibility and compliance to Citizens and Agency product guidelines. In addition, this position is the primary liaison to the Correspondent Lender and the multiple Operations teams reviewing and placing conditions on loans.

Duties Include

• Use company systems to review loans for compliance to Citizens, Agency, FHA, VA, and USDA guidelines and perform loan level data entry on each loan reviewed to determine purchase eligibility while meeting production and quality standards.
• Distribute suspense notifications to Lenders and facilitate the clearing of conditions by multiple loan review teams.
• Communicate with Lenders to answer questions, explain guidelines, and resolve loan level suspensions while demonstrating outstanding customer service levels.
• Proactively manage pipeline by working with Lenders on aged loans to ensure seasoning guidelines and turn times are met.
• Act as the primary liaison between the Correspondent Lender and the multiple Operations teams reviewing and placing conditions on loans such as Compliance, Underwriting, Pre-Purchase Review, Collateral, and other internal departments by relaying information through appropriate channels and providing feedback, as needed.
• Participate in regular team meetings regarding trends, training, and updates to policies and procedures.
• Provide accurate weekly suspense reports to Management.
  
  

Qualifications

• College degree from a 4-year institution or equivalent experience preferred.
• At least 1-2 years experience in a mortgage banking environment preferred.
• Knowledge of Agency, FHA, USDA, and VA guidelines preferred.
• Demonstrates outstanding customer service levels.
• Excellent communication, both verbally and in writing. Ability to communicate with all levels of individuals, both internal and external.
• Highly proficient data entry skills.
• Excellent time management and organizational skills.
• Superb analytical skills and attention to detail.
• Ability to work in a fast-paced environment and meet deadlines.
• Self-starter, ability to work with minimal supervision.
• Professional in both dress and demeanor.
• Ability to work outside normal business hours, if needed.
  
  

Hours and Work Schedule

Hours per Week: 40 Hours

Work Schedule: Monday-Friday (This position is located in the Irving, TX Office)

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 04/30/2025