What are the responsibilities and job description for the Mgr Software Engineering position at Citizens?
Description
Manager of Software Engineering (Private Banking)
3 Days Hybrid from any of our locations in Johnston, RI - Westwood, MA - Phoenix, AZ or Iselin, NJ
As the Manager of Software Engineering, you will serve as a key contributor and leader in the space of technological innovation. As Manager, you will combine your technical expertise and strong leadership skills to spearhead a results-driven engineering operation. The dynamic workload will encompass both attribute enhancements and cutting-edge innovations with full accountability for overall Private Banking initiatives including well managed, high quality, efficient product delivery and dependency management. This Software Manager will be part the “Become a Better Customer” town partnering and working with other towns including Wealth & Private Bank and Core Platform Operations to deliver products and solutions tailored and personalized for Private Banking customers.
The Manager of Software Engineering will be responsible for :
Developing, managing and retaining a team of highly-inquisitive technologists, offering them both mentoring and coaching.
Collaborating with architects, product managers and other technical or non-technical stakeholders to define design approaches that are aligned with the customer-centric product vision.
Ensuring the best engineering and documentation practices are understood and followed.
Coordinating with peers within the organization to ensure seamless integration of functional workflows.
Ensuring successful incremental product releases while driving to deadlines and optimizing investments. Assuring quality through efficient management of team and resources.
Evaluating and limiting risk and vulnerabilities during the software development process by consistently employing industry best-practices.
Required Qualifications
10 years of hands-on software development experience with a proven record of successfully developing consumer-facing, reliable and scalable products
7 years of relevant managerial experience, managing teams of technologists and engineers
Excellent understanding of engineering software processes, methodologies (agile, waterfall, SCRUM and life-cycle), configuration management, release management and systems verification and test
Mastery of multiple programming languages, including at least one front end framework (Angular / React / Vue), such as Python3, Java, JavaScript, Ruby, Golang, C, C , etc.
AWS / AZURE / GCP experience, including managing sensitive assets
Bash and Linux experience
Experience with CICD pipeline (CircleCI, Jenkins, or equivalent)
Strong communication (both oral and written) and interpersonal skills
Desired Qualifications
5 years of experience in the financial services industry, developing solutions for consumer banking, portfolio management, trading, compliance or wealth management
Understanding of banking system and custodial and consumer banking operations
Comfortable navigating large corporate structure to ensure timely delivery of projects
Education and Certifications
Required : Bachelor's degree in Software Engineering, Computer Science, Mathematics, Engineering or related discipline
Preferred : Master's degree in Software Engineering, Computer Science or related discipline
Pay Transparency
The salary range for this position is $ 175,200 - $200,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity / paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
03 / 10 / 2025
Salary : $175,200 - $200,000
