What are the responsibilities and job description for the Principal Full Stack Software Engineer- Gen AI Platforms position at Citizens?
Description
Principal Full Stack Engineer (GenAI Platforms)
Targeting candidate that can work Hybrid from one of the following locations : Charlotte, NC, Johnston, RI, Phoenix, AZ, or Westwood, MA offices. We are also open to remote.
The Enterprise Data platform team is seeking for an energetic and driven Principal Full Stack Software Engineer who will play a crucial role in building scalable enterprise platforms well aligned with overall technology strategy and onboarding multiple business use cases.
In this role , you will develop and maintain secure and scalable platform and applications, that will support our Generative AI platforms and enhance customer experience. This position offers an excellent opportunity to work on cutting edge financial technologies and contribute to a culture of innovation and excellence.
Primary responsibilities include
In this role, you will be a key contributor in building GenAI services & systems that connect complex data ecosystems and AI / ML models to solve real-world challenges
The focus of this specific position will be GenAI platforms and capabilities including but not limited to semantic search, prompt & tooling library, workflow management & orchestration, LLM gateway, real-time / proactive response generation, etc
Developing API-driven micro-services that combine into large and complex platforms
Develop automation, processes, and tools designed(Principal) to make our services simpler and more robust
Communication : Translate complex findings into understandable insights and present them to peers, leadership, and business stakeholders
Ensure Data Scientist / ML Engineer experiences align within team strategy and requirements by collaborating with stakeholders.
MLOPs : establish SDLC and SRE best practices to ensure stable operations of production AI systems
Participate in troubleshooting, capacity planning and analysis, performance analysis activities
Advise management on service onboarding strategies and execution
Technical Leadership : Collaborate with cross-functional teams to ensure alignment, efficacy, and timeliness
Define project roadmaps, establish feature backlogs, and lead a small team of ML engineers for implementation.
Qualifications, Education, Certifications and / or Other Professional Credentials
7 years in Python, Java or equivalent programming languages
5 years on cloud providers such as Azure / GCP / AWS
3 years of experience building GenAI services & platforms eg adapting models, build RAG pipelines
Familarity with AI / ML Frameworks such as Pytorch / Tensor flow
Build services using FASTAPI / Flask / Django
7 years’ experience working with a wide variety of backend data systems such as snowflake streaming platform like kafka, building data pipelines ,preparing data sets
Experience with DevSecOps flows leveraging technologies such as Git, Jenkins, Docker containers, Kubernetes, EKS and AKS, Datadogm Prometheus
Experience writing Libraries and Tools
10 years of experience in IT, preferably at least 2 years in cloud
Bachelor’s Degree or equivalent combination of education, training, and experience required, along with a high technical competency to perform the needed responsibilities.
Masters In computer science
Certifications by cloud providers
Hours & Work Schedule
Hours per Week : 40
Work Schedule : Monday-Friday
Pay Transparency
We are open to market-rate discussion for candidates with relevant GenAI platform experience. The typical salary range for this position is $160,000 - $ 193,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity / paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit
LI-Citizens1
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all applicants for employment and colleagues without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
03 / 10 / 2025
Salary : $160,000 - $193,000
