What are the responsibilities and job description for the Sr Business Data Analyst position at Citizens?
Description
The Data Analyst is adept at working with business and systems partners to turn project requirements into technical specifications to build custom-formatted, fit-for-purpose reports, data sets, data services and data interfaces. The candidate applies a strong knowledge of life-cycle data generation to be able to outline critical information, analyze business procedures, and recommend specific types of data than can be used to improve them.
Primary responsibilities include :
Using stakeholder knowledge and other available resources to research, to facilitate discovery, and to analyze and evaluate options for data solutions. Provide recommendations to team and project leads.
Produce consistent, accurate and complete data requirements and definitions for complex projects.
Develop current state process maps and identify digitization opportunities with data, analytics and Master data management solutions
Work with business users and others to understand their business functions and processes in order to help them define business intelligence, analytic and reporting requirements. Assist in crafting data and metadata requirements for systems that are complete and unambiguous.
Use statistical methods to analyze data and generate useful data sets and reports.
Work with management team and other leads to prioritize needs for business segments.
Identify and recommend new, innovative ways to streamline data-centric processes.
Use data to create models that depict trends in the customer base or the consumer population, or within a specified segment or business processing area.
Work with departmental managers and business stake holders to outline data needs for analytical, reporting and data integration projects.
Define and manage test data sets for integration testing, problem analysis, business and technical analysis.
Qualifications :
Required Skills / Experience :
Solid understanding of consumer banking / financial products and business processes
Experience doing data discovery and analysis work with one or more commonly-used business intelligence tools, such as Tableau, SAS, Oracle, Microsoft, etc.
Experience working with various operating systems (Windows, Unix / Linux) and database management systems (Redshift, Oracle, MS-SQL, etc).
Ability to collaborate effectively, take initiative and work as part of a team
Strong attention to detail
Desirable Skills / Experience :
Data exploration experience using both SQL and not-only-SQL tools and techniques.
Data design or data management experience is a plus.
Experience with Agile process is preferred
Experience in the financial services industry, especially banking.
Educational, Certifications and / or Other Professional Credentials :
Required :
Either 7 years of experience as described above a Bachelor’s Degree in Business, finance, Mathematics, Statistics or Computer science
Or 5 years of experience as described above a Master’s Degree in those disciplines
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
05 / 02 / 2025
