What are the responsibilities and job description for the Teller- In Store position at Citizens?
**About the Job**
As a Citizens Teller, you will make a real difference for our customers and the branch team.
**Responsibilities:**
- Greet our customers in our lobbies and demonstrate how to use our mobile app or ATMs to complete simple transactions.
- Create amazing experiences for our customers by providing personalized advice and solutions that meet their needs.
- Connect customers to our Bankers for the next step.
- Meet quarterly referral goals and confidently cash checks, process withdrawals and deposits.
- Follow all financial policies and procedures, including proper cash handling, state and local laws and regulations.
**Benefits:**
- Meaningful work & relationships - Help customers with important financial decisions that impact their lives.
- Commitment to community - Give back with 4 hours of paid time off annually for volunteering and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
- Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources.
- Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
**Requirements:**
- High School degree or GED.
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
- Strong listening and communication skills.
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
- Ability to problem solve and provide solutions to customer issues.
- Customer-centric to deliver exceptional service.
- Comfortable with using digital technology to support the delivery of business goals.
- Ability to work branch hours, which can include weekends and evenings.
- Completion of a video interview assessment as part of the application.
Salary : $1,000
