What are the responsibilities and job description for the VP-PEOPLE DATA SCIENCE position at Citizens?
Description
When you work here, youll experience new things, create new opportunities, think beyond your role and make an impact.
The Human Resource Analytics team at Citizens Bank leads the organizations understanding of workforce insights and organizational health. Our team uncovers holistic data-driven business opportunities across the talent lifecycle to enable transformational change and operational efficiency. We analyze internal and external data to understand diverse employee voices, and experiment to scale solutions that make the work experience better.
The ideal candidate sees beyond the numbers to find opportunities to strengthen the employee experience and organizational performance. The candidate is relentless problem-solver who is passionate about the way that new technology can benefit organizations and employees, alike. The individual is a change agent with a demonstrated track record of marrying complex sets of people data with business imperatives to create actionable insights to improve performance, retention, and organizational agility. The candidate possesses strong quantitative skills, is capable of managing multiple projects simultaneously, and can communicate effectively with executive and technical audiences. In addition, the candidate is comfortable working with technology partners as the voice of business to collect business and functional requirements to enhance relevant programs. An outside in perspective, data science skills, high intellectual curiosity, and a consultative posture are essential skills to possess in this role.
The HR Data Science Consultant at Citizens Bank will :
Key Responsibilities
- Perform advanced analyses to uncover trends and relationships to support workforce planning efforts, organizational agility, talent acquisition and development, retention, and other priorities.
- Consult with business clients on workplace insights : diagnosis, research design, hypothesis testing, analysis, visualization, and presentation. Assist in development, execution, and evaluation of client OKRs, human capital KPIs and other measurement strategies to enable business results.
- Synthesize business goals and strategy with HR, productivity, and market data to build integrated, tangible recommendations on talent and culture topics; employ storytelling techniques to make recommendations, moving from the so what and now what, to drive impact; develop executive presentations and dashboards for recurring and ad hoc workforce measurement needs.
- Lead and / or contribute to discussions of operating model / service delivery impacts associated with new technology and innovation (e.g., GenAI), as well as the impact of technology on talent behaviors including wellbeing, job satisfaction, performance and engagement.
- Advise HR on the strategy to optimize the benefits of data and digital transformation to capture business value; identify ways to accelerate HR and business outcome insights horizontally across the organization.
- Merge and clean structured and unstructured disparate datasets from multiple sources to deliver insights.
- Apply best practices for artificial intelligence and machine learning; build and analyze models and address related data governance requirements.
- Utilize external research (e.g., BLS and talent intelligence sources) to understand broader labor market trends.
- Design approaches for and implement digital solutions for self-service.
- Lead key initiatives that drive efficiency and value; assist with change management efforts to scale HR analytics solutions across the enterprise.
- Partner and train clients and HR stakeholders on impactful use of data and data literacy techniques to drive business outcomes.
- Provide guidance on business priorities and opportunities for replication of solutions and self-service to HRA partners.
- Advise on enterprise-level and business unit level analytics work with analytics partners through the organization; contribute to enterprise data governance methods and priorities.
Critical Skills
Additional Knowledge & Skills
Education and Experience
Hours & Work Schedule
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Equal Employment Opportunity
At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleagues or a dependents reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
