What are the responsibilities and job description for the Fixed Route - PAID TRAINING position at Citrus Connection?
SUMMARY: This position is responsible for providing service to bus riders by safe, reliable, and expert transportation to the community.
ESSENTIAL JOB FUNCTIONS:
1. Operates a bus for the safe transportation of the public.
2. Responsible for following all District rules, policies and procedures.
3. Responsible for pre and post trip activities for the bus and reporting of any issues related to same.
4. Responsible for reporting accidents and/or incidents and following District procedures in accordance with the accident reporting procedure.
5. Responsible for dealing with passengers and the public with courtesy and patience.
6. Assists impaired passengers in accordance with the American with Disabilities Act.
7. Loads and secures up to two (2) wheelchair scooters.
8. Assists passengers with grocery packages upon request
9. Assists Paratransit passengers at pick-up and drop-off points.
10. Provides customer service as defined in District Standard Operating Procedures.
11. Responsible for handling emergency situations appropriately.
12. Monitors cleanliness of bus interior.
13. Assists with training of new operators.
14. Checks bus and reports lost or left behind items; communicates and reports to appropriate personnel.
15. Other duties as assigned.
MINIMUM JOB REQUIREMENTS:
High school diploma or G.E.D. required; two to four years’ customer service experience. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.
OTHER CERTIFICATES/LICENSES: Must have valid CDL Class “B” license with (P) Passenger Endorsement and Airbrakes.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Knowledge of the geography of the county and bus routes. Skill in safely operating a bus or other vehicle in a variety of weather and traffic. Ability to work under pressure; ability to multi-task. Excellent verbal and written communication skills. Excellent interpersonal skills and strong conflict resolution skills. Must be a self-starter; able to work independently. Ability to establish effective working relationships with co-workers, various County and City employees, customers, and the general public. Uses sound, independent judgment in daily work activities and exercises discretion; has strong ethical standards.
WORKING ENVIRONMENT and PHYSICAL DEMANDS:
The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. This job is performed in all weather conditions. It may include the need to be able to lift up to 100 lbs. infrequently
Job Type: Full-time
Pay: From $19.66 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Tuition reimbursement
- Union benefits
- Vision insurance
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- No nights
- Weekends as needed
Supplemental Pay:
- Overtime pay
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
Language:
- English (Required)
Ability to Commute:
- Lakeland, FL 33815 (Required)
Ability to Relocate:
- Lakeland, FL 33815: Relocate before starting work (Required)
Work Location: In person
Salary : $20
