What are the responsibilities and job description for the Rug Shop Supervisor position at Citrus Fresh Carpet Cleaning?
Job Summary
We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations within our shop. The ideal candidate will be responsible for managing staff, ensuring excellent customer service, and maintaining a well-organized shop environment. This role is crucial for driving sales and fostering a positive team atmosphere while ensuring that all company policies and procedures are followed.
Duties
- Supervise daily rug shop operations, ensuring efficient workflow and high standards of service.
- Manage and train staff, providing guidance on best practices in customer service and sales techniques.
- Oversee inventory management, including stock levels, ordering supplies, and minimizing waste.
- Implement promotional strategies to boost sales and enhance customer engagement.
- Address customer inquiries and resolve issues promptly to maintain satisfaction.
- Monitor employee performance, providing constructive feedback to encourage development.
- Ensure compliance with health and safety regulations within the shop environment.
- Collaborate with owners to develop operational strategies that align with company goals.
Skills
- Proven experience in rug cleaning management and skills.
- Exceptional customer service skills with the ability to communicate effectively with customers and team members.
- Excellent organizational skills to manage multiple tasks efficiently.
- Ability to lead and motivate a team, fostering a collaborative work environment.
- Strong problem-solving skills with the capacity to make decisions under pressure.
Join our team as a Shop Supervisor where you can make an impact by leading a dedicated group of professionals committed to providing outstanding service!
Job Type: Full-time
Pay: $70,000.00 - $73,000.00 per year
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Experience:
- Area Rug cleaning: 5 years (Required)
License/Certification:
- Certification for Area Rug Cleaning (Required)
Work Location: In person
Salary : $70,000 - $73,000
