What are the responsibilities and job description for the Veterinary Receptionist/Assistant position at Citrus Veterinary Hospital?
We are seeking a compassionate and organized Veterinary Receptionist to join our team at a busy veterinary hospital. The ideal candidate will be the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations. Veterinary experience is preferred. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.
- Greet clients and their pets upon arrival, ensuring a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, medications, and pet care.
- Maintain accurate patient records and update client information as needed.
- Process payments and handle billing inquiries with professionalism.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
- Collaborate with the veterinary team to ensure seamless patient flow and excellent client service.
- Previous experience in a veterinary clinic or animal care environment is preferred.
- Knowledge of pet care practices, including animal husbandry and basic medication administration.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Proficiency in using office equipment and software for scheduling and record keeping.
- Ability to handle animals safely and compassionately; experience with animal handling is a plus.
- Familiarity with veterinary terminology is advantageous but not required; training will be provided.
- A positive attitude, attention to detail, and the ability to work well under pressure are essential.
Join our dedicated team in providing quality care for pets while ensuring an excellent experience for their owners!
Please submit your Resume and Cover Letter.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 4x10
- Day shift
- Every weekend
Ability to Commute:
- La Verne, CA 91750 (Required)
Work Location: In person
Salary : $20 - $23