What are the responsibilities and job description for the WATER SERVICE INVESTIGATOR I (SR-12) [1 vacancy] position at City and County of Honolulu?
Become a Water Sleuth and investigate mysteries with the Honolulu Board of Water Supply!
In this position at the Honolulu Board of Water Supply, you will assist in conducting a variety of field investigations in connection with water service malfunctions, interruptions and complaints; receive training and perform selected phases of investigative work on a progressively responsible basis.
Work duties include but are not limited to:
- Assisting in investigating abnormal water consumption; verifying meter readings; checking if meter shows leakage; checking if meter is defective; preparing written investigative reports; and notifying consumers of leakage and/or problems.
- Assisting in determining the basis of a problem and making recommendations for the adjustments of abnormal water consumption on billing statement.
- Investigating complaints and/or requests from consumers regarding high or poor pressure, no water, or high water bills.
- Assisting senior investigators with locating underground leaks.
- Assisting in field-testing meters for meter integrity.
Apply today! If you qualify for the position, your name will be eligible for referral to the hiring department for further consideration for the current job opening, as well as future job openings with this job title.
Applications must be submitted online by May 3, 2025, 11:59 p.m. Hawaii Standard Time (HST) to be accepted.
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to email notices;
- check your spam folders; and
- add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to email notices;
- check your spam folders; and
- add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may be substituted for education.
EXPERIENCE REQUIREMENT:
One year of public contact work experience which shall have involved interviewing, investigative or other fact finding activities.
Such experience must have demonstrated the knowledge of basic principles and practices of public relations; basic investigative, interviewing and fact finding methods and techniques; and the ability to gather, analyze and evaluate data.
LICENSE REQUIREMENT:
Valid Hawaii State driver's license (Type 3/automobile), prior to appointment.
EDUCATION AND EXPERIENCE EVALUATION:
In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.
EXAMINATION WEIGHT:
Education and Experience Evaluation..............................................100%
Salary : $3,621
