CHIEF DOCUMENTATION INTEGRITY OFFICER 0933 Manager V

Job Description

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Under the direction of Laguna Honda Hospital (LHH) Nursing Home Administrator and Chief Executive Officer, the Chief Documentation Integrity Officer (CDIO) collaborates with the Directors of Nursing for the North and South Towers, Assistant Nursing Home Administrators for both towers, and the Chief Quality Officer to oversee executive managerial and clinical operations. The role will ensure the delivery of integrated, high-quality, resident-centered care in compliance with state and federal long-term care regulations and hospital policies.

As the most senior executive at LHH for Minimum Data Set (MDS), Resident Assessment Instrument (RAI), Care Planning, and Department of Care Coordination (DOCC) oversight, the CDIO is responsible for maintaining the integrity and quality of resident assessments, care plans, Resident Care Coordination (RCC) processes, DOCC operations, and revenue generation. The CDIO leads and informs decisions affecting resident-centered care, revenue generation, quality assessments, care planning, and RCC processes by developing new policies, procedures, organizational strategies, sustainability initiatives, and services.

ESSENTIAL DUTIES

• Supervises all resident assessment tools, documentation, and quality ratings including, but not limited to care plans, MDS, hospice, and post-acute / rehabilitation care; establishes standards for MDS data integrity and standard work for the MDS process.
• Develops performance criteria to ensure MDS staff possess and maintain adequate technical skills; facilitates ongoing skills evaluations for each MDS coordinator and implements initiatives to enhance their technical proficiency.
• Assesses and refines the processes and practices of the Resident Care Committee, Resident Centered Care Planning, and interdisciplinary team (IDT) to drive continuous improvement.
• Develops a standardized process and key performance indicators to ensure hospital-wide data integrity for all nursing units; provides actionable data to support the continuous evaluation and enhancement of MDS and Care Plans.
• Develops, implements, and evaluates a comprehensive work plan to execute standardized procedures for admissions, utilization management, Star ratings, and revenue capture.
• Coaches Nurse Managers and MDS Coordinators to deliver training and support to IDT members and enhance the content and accuracy of resident assessments, PDPM documentation, and care plans.

The Chief Documentation Integrity Officer (0933 Manager V) may perform other duties as assigned / required.

Qualifications :

Required Minimum Qualifications (all applicants must verify that they meet both elements below) :

1. Education : Possession of a bachelor’s degree from an accredited college or university; AND

2. Experience : Five (5) years of verifiable professional management experience of which at least three (3) years must include supervision of long-term care service operations and documentation, and three (3) years must include supervision of professionals.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Desired Qualifications :

Important Note : Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures :

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following :

Supplemental Questionnaire (SQ) Examination (Weight : 100%)

Candidates that meet the minimum qualifications will be invited to participate in a Supplemental Questionnaire (SQ) examination that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to : planning, monitoring, evaluating, and supervising the operations and activities for MDS, Residents Assessment, Care Plans, and DOCC in compliance with regulations and Hospital policies for document integrity, including developing and maintaining care plan sustainability plan; developing, implementing, and maintaining policies and procedures for documentation integrity to ensure compliance with regulations and to provide resident-centered care; developing, implementing, and overseeing performance improvement activities; navigating the EMR system and auditing documentation for compliance, quality, and oversight.

Candidates must achieve a passing score on the SQ in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

How to apply :

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

If you have any questions regarding this recruitment or application process, please contact the analyst, David Chalk at david.chalk@sfdph.org or (628) 271-6702 .

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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