Executive Director, San Francisco Health Service System

Job Description

Reporting to the San Francisco Health Service System Board, the Executive Director of SFHSS is the key executive and management leader responsible for the overall strategic planning, administrative, and operational effectiveness of SFHSS. The Director oversees all divisions within SFHSS, including Administration, Finance, Operations, Data Analytics, and Well-being. The Director's responsibilities include setting organizational objectives, monitoring performance, ensuring compliance with local, state, and federal laws, and managing relationships with various stakeholders, including city departments, elected officials, and external partners. The Director plays a crucial role in developing and implementing health benefit programs, ensuring they provide enhanced value while controlling healthcare costs and maintaining high-quality standards.

Duties include :

• Subject to the policy determinations of the Health Service Board, the Director is responsible to and works with the Board in developing, negotiating, and implementing employee benefit programs, including those required by the Charter, provided for in Memoranda of Understandings, and Voluntary benefits, for the City and County of San Francisco, the San Francisco Unified School District, the Community College of San Francisco and the San Francisco Superior Court, employees, retirees, and their dependents. The Director is responsible for the smooth overall functioning and management of all divisions within HSS : Administration, Finance, Operations, Data Analytics and Well-being.
• The Director is responsible for establishing and updating the operating budget and the Healthcare Sustainability Fund as defined in the Charter with the approval of the Health Service Board. The Director also works to obtain the Board of Supervisors’ approval of rates and benefits on an annual basis, as defined in the City Charter. The Director adheres to the budget and is focused on prudent fiscal management and accountability.
• The Director establishes a meaningful and realistic vision for the future of the System by developing, with HSS Board participation, a multi-year strategy for health benefits programs for employees and retirees (such as health insurance, wellness programming, long-term disability, and / or voluntary health benefits). The Director sets appropriate priorities, anticipates and prepares for future requirements, develops contingencies and realistic short and long-range plans to meet System objectives, and carries out the System’s mission.
• The Director is responsible for cultivating key relationships between the City and County of San Francisco elected officials, key departments, and the three other HSS participating employers, as well as with other public entities and strategic entities outside the organization.
• The Director ensures compliance with all local, state, and federal laws, including HIPAA, COBRA, IRS Section 125, and the ACA. The Director anticipates the need to change strategies in a changing legislative and regulatory environment. The Director ensures compliance with City contracting processes in end-to-end administration. The Director is responsible for directing the preparation, review, approval, and maintenance of important records and reports affecting SFHSS and ensures accurate financial reporting and unqualified external audits.
• The Director is responsible for ensuring excellent customer service and for resolving member complaints, grievances, and appeals in a timely manner. The Director communicates and makes presentations of policies, rules, and regulations with boards, administrative officials, representative groups, and members of the Health Service System. The Director is responsible for the accuracy and appearance of all HSS materials produced and distributed, including electronic and social media materials.
• The Director is responsible for providing analysis and well-supported advice on policy initiatives, including any legislative issues related to administering various benefit programs that may impact HSS.

Qualifications

Education :  Possession of a baccalaureate degree from an accredited college or university in Human Resources, Business, Health Administration, or other related discipline; AND

Experience :  Increasing levels of responsibility in employee health benefits policy, design, and administration, with a minimum of 5 years of management-level employee benefits / health plan administrative experience and a minimum of 3 years of senior management / executive level employee benefits / health plan administrative experience. All experience described above must include supervisory experience.

Substitution :

Desirable Qualifications :

Verification :  Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https : / / sfdhr.org / how-verify-education-requirements .

Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information

Information about the Hiring Process

Conviction History

Employee Benefits Overview

Equal Employment Opportunity

Disaster Service Worker

ADA Accommodation

Veterans Preference

Right to Work

Copies of Application Documents

Diversity Statement

HOW TO APPLY :

Interested applicants must apply two ways :

If you have any questions regarding this application process, please contact Julia Morse at jmorse@berkeleysearch.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.